How to File a Cyber Crime Complaint | Step-by-Step Guide

Report Cyber Crime Complaint

More than ₹7000 Crores Lost in Cyber Crime

However, with right procedure it can be recovered.

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    How to File a Cyber Crime Complaint Online?

    With the technology boom in the market, the number of online frauds has increased significantly. As per the data, there were 1.53 million complaints reported in the year 2023 and new 740,000 were reported till April 2024.

    This frauds include Digital Arrest Scam, Trading & Investment Scams, Prepaid Telegram Scams etc. All these scams contributed to the loss of around ₹7,000 crores in just 4 months in 2024.

    Seeing this significant increase, the Home Ministry has come up with an online option to lodge a complaint against cyber crimes by introducing ‘Citizen Financial Cyber Fraud Reporting & Management System’ under 14C.

    After introduction of this system, 4.7 reported complaints have been resolved and contributed to ₹1200 crores. So, if you got scammed in any online fraud, then here is the quick and easiest way to report your case to Cyber Crime.

    To file a complaint on Cyber Crime online first you need to register following simple steps mentioned below: 

    Go to a Cyber Crime Portal
    On the top menu click on ‘Register a Complaint’ followed by selection of type of frauds that includes: Women/Children Fraud, Financial Fraud & Other Frauds. 
    Further you get an option to Report the complaint anonymously or simply to Register. 
    Choose one option and then click on ‘Register a Complaint.’
    On the next page, click on ‘File a Complaint’ and then ‘I Accept’. 
    This will redirect you to a new page with the details of checklist and the placeholder to login. Make sure you keep all the necessary details & document ready before filing a complaint. 
    If you are a New User, click on the option ‘Click here for New User’ and complete the registration process by entering all the details. 

    On registration, you are ready to report your case to cyber crime. Login using Username and Mobile Number followed by OTP & Captcha. The filing is completed by filling details as below:

    • First fill in the detail of incident by choosing category and entering approximate date & time.
    • Now fill name & ID number of the suspect.
    • Upload proofs to validate your complaint.
    • Enter your details and complete address of the nearest police station.
    • Verify all the details & then click on ‘Submit’.

    On successful filing and submission, you will receive an acknowledgement number which you can use later to ‘Track your Complaint’

    Get assistance to register Cyber Crime Complaint



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