This is not an anonymized story. The names, numbers, and reasoning come from a signed public award. We are publishing it in full, including the parts where the Tribunal reduced the claim. The title page of the award, signed by Sole Arbitrator K.V.L. Harinath. How the Case Began: Cold Call, Recovery Promise and ₹1,51,000 Fee […]
Imagine claiming ₹7,28,500 in arbitration and getting ₹88,500 back. The ₹6.4 lakh trading loss claim was rejected in full, and the hearing went ahead without the claimant. That is what happened to Sarita Sharma, a retail investor from Delhi, in her case against Stock Option Research. Here is what the arbitrator weighed, and what you
A broker’s platform fails at the wrong moment, and you are left with a ₹39,242 loss that most people would simply write off. Faizan Ansari (name changed), from Lucknow, Uttar Pradesh, refused to do that. Here is how we took his claim to SEBI SCORES and got ₹38,927 back. Broker Platform Technical Glitch That Caused
You tell your app to cancel an order, and it answers “Bad Request.” By the next morning, your position has been sold at ₹32 while the market paid ₹60. That is what happened to Mayank Joshi (name changed) from Udaipur, Rajasthan, on an expiry eve, spent fighting an app that would not obey him. Here
Rizwan (name changed) subscribed to a service from a firm registered with SEBI as a Research Analyst. He expected half a year of research support for the fees he paid. The invoices carried the words “Half Yearly Service.” That is what the firm put in writing. Research Analyst Invoice Service Period Mismatch Found in the
Someone you have never spoken to is trading your account, and the person who made it possible works for your own broker. That is what happened to Anil Saxena (name changed) from Jaipur, Rajasthan, after a representative called him four times about a “premium terminal service.” Six order fills landing within one second pointed to
Your app says the order was rejected. Hours later, your contract note says you sold 20,000 shares you never owned. That is what happened to Aarav Mistry (name changed) from Raipur, Chhattisgarh, and it ended in an exchange auction bill of over ₹83,000. Here is how a “rejected” order became a real loss, and how
You close a trade at a profit and call it a day. The next morning, you open your account and find a 72-lot position you never placed, sitting there on expiry day with no hedge. That is what happened to Dhruv Kapadia (name changed) from Surat, Gujarat. His broker’s app had shown him contradictory screens
Paritosh Mehra (name changed) is from Ujjain, Madhya Pradesh. He asked a simple question: why he was being asked to pay into a personal account instead of the firm’s own. The answer he got back was that SEBI’s rules required it. That wasn’t true. And once we started pulling the thread, that single false explanation
Mohit Bhardwaj (name changed) is from Meerut, Uttar Pradesh. He mentioned SEBI on a call once, just to explain why he was unhappy. What he heard back was the moment everything about this firm became clear. A representative told him, plainly, not to threaten them with the regulator. That single sentence, recorded on the call
At the time Rakesh opened his trading account, he specifically selected a plan carrying a flat brokerage rate of ₹20 per executed order. This was not a vague general understanding. It was a specific plan he had knowingly chosen. On one particular trading day, a total of ₹1,97,106.95 was debited from his account. Of that
Sachin purchased a trading advisory plan for ₹63,900. He used it actively for about ten to twelve days, during which he incurred a loss of close to ₹20,000. Facing a temporary shortage of trading capital, he informed the firm honestly that he would need to pause his participation for a while. Rather than treating this
