Have you ever tried to log into your Angel One app during market hours, only to watch it freeze, reload endlessly, or simply refuse to let you in?
You’re not alone. Over the past few years, Indian traders have been reporting that they cannot log in to Angel One when they need it most.
These issues include infinite reloading loops, invalid user ID errors, app crashes, and complete login failures during critical trading hours.
For traders who need quick access to their positions, these moments feel like a complete nightmare.
Real Cases of Angel One Login Issues
Your trading app should work instantly. But what happens when you can’t even get past the login screen?
So, what’s causing these Angel One login problems? And if you’re stuck, unable to access your account, what can you do about it?
Let’s examine the actual documented cases showing how login failures have affected Indian traders using Angel One.
Case 1: App Keeps Reloading Forever After Login
According to the Angel One Community forum, one user reported: “Every time I log in to Angel One through the web or app, it keeps reloading the page forever.”
He had sent all the required documents. But the app still wasn’t responding. It wouldn’t direct him to the main page after login. It just kept reloading endlessly.
He tried using Client ID to log in.
But it showed an “invalid user ID” error. This continued for 3 days after setting up his account.
He even emailed customer care explaining the problem. But the issue persisted.
Case 2: Website Login Issues Continue
Users report being unable to log in to the Angel One website on desktop despite multiple troubleshooting attempts
Persistent web login errors force reliance on mobile access, highlighting unresolved platform instability.
Case 3: Windows 7 Cannot Login at All
This isn’t just a single complaint related to Windows 7 compatibility issues, but a very common one.
This shows platform compatibility issues. Angel One login doesn’t work on certain operating systems.
Case 4: Cannot Login During Market Hours
The trading platform was non-functional for over an hour during market hours, directly impacting trades.
Repeated “technical issue” explanations leave users bearing losses without accountability.
Case 5: Massive Login Failures on January 20, 2024
According to a Business Today news report, Angel One faced massive technical glitches on January 20, 2024.
Several clients were facing problems with login and order execution.
This happened on a special trading Saturday. Exchanges opened for a full session to test disaster recovery systems. But Angel One’s system failed.
Many clients took to X (formerly Twitter) to vent their frustration. One trader asked: “Why were his orders not getting executed?”
Another trader tweeted: “@AngelOne Worst service ..order showing pending from 9.15 not able to execute orders.”
A third post read: “What is happening with your angle. It’s going toward the very worst trading app day-to-day. Don’t login.”
Angel One responded by asking traders to share customer IDs via DM. But during live market hours, this response time is useless.
Case 6: PAN Card Already Registered Error
New users report being blocked from opening an account due to a false “PAN already registered” error.
Such onboarding glitches prevent first-time investors from completing account setup despite valid details.
Why Angel One Login Fails?
Angel One login failures can be frustrating, especially when you’re trying to access your trading account during live market hours.
Since traders rely on quick logins to monitor positions, place orders, or manage risk, even a small delay can cause anxiety.
Login issues may occur due to a variety of reasons, ranging from user-side problems to technical or server-related issues at the broker’s end.
Understanding why the Angel One login fails can help you identify whether the issue is temporary, easily fixable, or requires immediate support.
- App Crashes and Technical Glitches
App crashes during login attempts are common. The system cannot handle the load during peak hours.
These repeated crashes disrupt authentication processes, causing login failures that lock users out of the platform precisely when market access is most critical.
- Server Overload During Market Hours
According to the analysis of Angel One’s technical issues, high trading volumes at market open overwhelm their servers. The system cannot process all login requests simultaneously.
This causes login timeouts and failures exactly when traders need access most urgently.
- Data Breach Security Measures
According to the Finology Select report, Angel One suffered a data breach in February 2025. Unauthorized access to their AWS cloud systems was detected.
While client funds and login details were reportedly safe, some personal data, like contact details, were potentially compromised. Angel One acted quickly by changing passwords.
This security incident may have caused additional login verification steps. These extra layers could be causing login problems for legitimate users.
- Backend Software Bugs
According to documented cases, sometimes backend software bugs cause login failures. Angel One doesn’t fix these bugs in time before they affect thousands of users.
- SEBI Fine for Late Reporting
According to available information, in November 2024, SEBI fined Angel One ₹6 lakh. The fine was for not reporting technical glitches to NSE and SEBI within the mandatory one-hour time limit.
This shows Angel One has recurring technical problems. And they’re not following proper protocol to report them.
How to File Complaint Against Angel One?
If you’re facing login problems on Angel One, follow these steps:
Step 1: Try Basic Troubleshooting
Before complaining, try these:
- Clear app cache and data.
- Uninstall and reinstall the app.
- Try login from a different device.
- Check your internet connection.
- Try web login instead of the app.
If nothing works, then proceed to complain.
Step 2: Contact Angel One Support Immediately
- Use the Angel One app chat if you can access it partially
- Raise ticket
- Include your client code and error screenshots
Step 3: File a Complaint in Stock Exchanges
For Equity Related Login Issues:
For Commodity Login Issues:
- MCX Investor Grievance
- NCDEX Helpline
Step 4: File a complaint with SEBI
After 30 days without resolution:
- Register as an investor
- File a complaint against Angel One Limited
- Upload all screenshots and evidence
- Mention financial impact, if any
Need Help?
Cannot login to Angel One during crucial trading hours?
Have you lost money because you couldn’t access your account when the market moved?
Register with us, and we’ll guide you through the complete complaint process.
We help traders:
- Document login failures with proper evidence
- File complaints with the correct format and authorities
- Represent your case in arbitration if needed
- Fight for compensation for losses suffered
Don’t let login failures lock you out of your own money. Your trading account should be accessible when you need it.
Contact us today to register your complaint.
Conclusion
Angel One login issues are a documented and recurring problem affecting Indian traders.
Cases range from endless reloading loops to a complete inability to access accounts during market hours, leaving many users feeling that Angel One not working just when access is most critical.
Angel One is a SEBI-registered broker with registration number INZ000161534. But their login system has serious reliability problems based on multiple user experiences over the years.
Problems include: app crashes during login, infinite reloading, invalid user ID errors, server overload during peak hours, Windows 7 incompatibility, and system-wide failures during special trading sessions.
For any trader, a reliable login is not a luxury; it’s an absolute necessity. When you can’t access your account, you can’t protect your money.
Your broker should give you instant access to your own account and money, not lock you out during the most critical moments.
Stay vigilant. Document everything. Protect your access rights.
