If you have been scammed online, then the first step towards protecting yourself from further damage is to file a cyber complaint. But what’s next? What happens after cyber crime complaint, and how to check cyber cyber crime complaint status?
In this blog, we’ll walk you through exactly how to check the status of your cyber crime complaint, what each status update means, how long it typically takes to receive a response, and what steps you can take if there’s a delay.
National Cyber Crime Reporting Portal Status
So, what happen after cyber crime complaint.
Once you file a complaint on the Cyber Crime portal, you receive an acknowledgement number that helps you to track the status of your complaint.
Here are the steps on how to track the status:
- Visit the National Cyber Crime Reporting Portal
- Click on “Check Status” or “View Complaint Status.”
- Enter Your Acknowledgement Number
- Complete the CAPTCHA and Submit
However, i you have forgotten your acknowledgement number, there are still ways. Check how to track a cyber crime complaint without an acknowledgement number.
Cyber Crime Complaint Status Means
So, it’s been days since you filed a complaint in cyber crime, and now you want to check the status. Here is what the different status means.
1. Cyber Crime Complaint Accepted
This means that your complaint has been received and reviewed by the initial screening team on the National Cyber Crime Reporting Portal. It has met the basic requirements (enough information, appropriate category) and has been forwarded to the concerned State/UT cyber crime police unit for further action.
What You Should Do:
No immediate action is required from your end. Keep an eye on your registered email or phone for any updates or queries from the local cyber police.
2. Cyber Crime Complaint Put on Hold Means
This status usually means that the investigating authority has temporarily stopped progress on your complaint. This could happen due to:
-Lack of clear or sufficient evidence
-Jurisdictional issues (wrong location/state)
-Need for internal review or escalation
What You Should Do:
You may be required to submit more information or documents. Check your registered email or messages. If there is no communication, contact your local cyber cell or the national helpdesk for clarity.
3. Cyber Crime Complaint Under Process
Your complaint is currently being reviewed by the authorities. It is in the initial evaluation or pre-investigation stage. Officers may be verifying the details, identifying the accused, or checking transaction logs (for financial fraud).
What You Should Do
No action is needed unless you receive a call or email for clarification. Continue checking the portal or your inbox for updates.
4. Cyber Crime Complaint Awaiting Additional Information
The police or investigation officer needs more details or documents to proceed with your complaint. This might include:
-Screenshots or proofs
-Transaction details
-Identity verification
-Call recordings, emails, or chats
Immediately respond to the query with the required documents. Delay in providing additional info may cause your case to remain inactive.
5. Cyber Crime Complaint Resolved
The case has been investigated and closed. Authorities consider it resolved. Possible reasons for closure could include:
-Recovery of funds or assets
-Culprit traced and legal action initiated
-Complaint deemed invalid due to lack of evidence
-Issue settled or withdrawn by the complainant
What You Should Do:
Check if you’ve received any closure report or communication explaining the outcome. If you’re not satisfied with the resolution, you can escalate the issue
How Much Time Cybercrime Investigation Take in India?
There’s no fixed timeframe. Typically:
- Initial acknowledgment is immediate.
- Review or assignment may take 7–15 working days.
- Investigation and action can vary widely depending on the severity and clarity of the complaint.
Cases involving financial fraud or loss of money often get prioritized, especially if the complaint is filed within 24-48 hours of the incident.
Also, one must consider the cyber crime complaint time limit, as delayed reporting results in longer resolution time or sometimes leads to no resolution at all.
Cyber Crime Complaint Escalation
If your cyber crime complaint remains unresolved for an extended period, shows no meaningful progress, or is marked as “Closed” without proper investigation, you have the right to escalate the matter.
Escalation ensures that your complaint is not ignored or delayed unnecessarily.
The first step is to contact your State or UT cyber crime cell with your acknowledgement number and explain the issue.
If there’s still no response, you can register with us. Our team looks into the matter and the reason of delay and guide you with the furhter process.
Final Thoughts
Filing a cyber crime complaint is the first step, but tracking it helps ensure accountability and action.
Whether you’re a victim of financial fraud, identity theft, or harassment, understanding the process and knowing what each status means empowers you to follow up effectively.
If your complaint is not progressing or you need help dealing with a complex cyber fraud case, consider speaking to legal or cybercrime consultants who understand the system and can guide you through it.
Stay alert, act quickly, and always keep a record.
