If you’ve ever sat there staring at your phone while the Angel One not working, you know how helpless it feels. For millions of Indian traders, Angel One is the gateway to the stock market. But lately, it feels more like a gamble—will it work today or not?
In the last two years, Angel One has faced repeated technical glitches that left users stranded, watching their money slip away while the app refused to cooperate.
And the worst part? Many traders say they’re still waiting for proper answers.
Let’s talk about what’s been happening, why the app keeps breaking down, and how you can complain.
Angel One Technical Issue
There are many reasons why the Angel One app keeps breaking down. Sometimes it’s because of high trading volumes at market open that overwhelm their servers. Other times it’s bugs in the backend software that Angel One doesn’t fix in time.
Whatever the reason, for the end user, it doesn’t matter. You’re there to trade. You expect the app to work when you need it the most. And when it doesn’t, it’s not just frustrating—it can mean real financial losses.
As one user put it:
“One or two glitches are understandable. But if this keeps happening every few months, then it’s not a technical problem—it’s a lack of accountability.”
In the past two years, Angel One has faced multiple technical glitches that have left traders frustrated and helpless during critical market hours.
1. May–June 2023: SEBI Steps In
Angel One faced technical glitches during this period but didn’t report them to NSE and SEBI within the one-hour time limit (which brokers are required to do).
This delay didn’t go unnoticed. In November 2024, SEBI fined Angel One ₹6 lakh for not following the rules and for other issues like delays in settling client funds.
2. January 2024: Orders Stuck at Market Open
On January 20, 2024, several traders said they couldn’t square off their positions. Orders were stuck in “pending” status right from 9:15 AM, and the app wouldn’t respond.
People flooded Twitter with hashtags like #AngelOneDown. For day traders, this was a nightmare.
3. July 2024: Platform-Wide Outage
In July 2024, Angel One suffered a massive outage. Traders couldn’t place or cancel orders during market hours.
One user said:
“Angel One app is not responding… Lost money because I couldn’t exit my position.”
Now this issue was most likely due to a BSE technical glitch, but as a broker, no timely update makes traders furious.
4. July 2025: Frozen Quotes & Zero Portfolio Balance
The latest issue reported in July 2025: users saw zero balance in their portfolios, and quotes were not updating in real-time.
Traders reported seeing “zero balance” in their portfolios and frozen stock prices. Some even feared their holdings had disappeared.
Reddit and Telegram groups were full of frustrated traders wondering if the app was safe anymore. Social media was flooded with comments like:
“Angel One app showing zero balance again. Is my money even safe?”
“I’m done with this broker. Every few months, there’s some technical glitch.”
These stories are not rare anymore—they’re becoming far too common.
How to Complaint Against Angel One?
If you’ve faced any issue on Angel One, the first step is to complain directly to them.
You can:
- Use the Angel One app to chat with their support team.
- Email their grievance officer explaining the problem in detail.
- Call their customer care number for urgent matters.
- Escalate and file a complaint in SEBI.
When you raise a complaint, make sure you include:
- Screenshots or screen recordings of the glitch.
- Date, time, and order details.
- The financial impact, if any.
Angel One is supposed to resolve your issue within 30 days, as per SEBI rules. But if they don’t, you don’t have to stay silent.
Need help? Register with us now. Our team will contact you and guide you with the right process to report the complaint and to represent your case in arbitration if required.
Our team has successfully helped several traders in getting a recovery of around ₹4 crore.
So, if you are one facing an issue with your broker, don’t stop. Take an action right away and get justice and compensation of your losses.
Final Thoughts
Angel One’s repeated glitches over the last two years have left many traders questioning whether they can rely on the platform anymore. For a broker handling millions of trades daily, technical stability isn’t optional—it’s critical.
If you’ve been affected by a glitch, don’t stay silent. Document everything, raise your complaint, and if needed, escalate it to SEBI. You deserve a trading app that works as hard as you do.
Have you faced Angel One app issues recently?
Reach out to us.
