Just think of any product or service, and you will get the website or app that helps you avail of it. From shopping to financial transactions, websites and apps have made life more convenient than ever. However, on the other side, not every website you come across is legitimate.
Scammers exploit this digital convenience by creating fake websites designed to steal personal information, financial data, or mislead unsuspecting users or just by misleading people who are not very tech-savvy.
If you have ever been duped on one or other such shady websites, then don’t just sit back. Timely action can prevent you from facing much bigger financial distress.
Below are the steps that you can follow to file a complaint against a fake website in India.
How to File a Complaint Against a Fake Website in India?
If there are scammers exploiting people online, there are also solutions and platforms designed to help you fight back.
In India, several government authorities and cybercrime cells actively work to tackle online fraud.
By taking the right steps, you can report a fake website and seek action against the culprits.
Here’s how to report online frauds in India to protect yourself from further financial loss.
Step 1: Gather Your Evidence
Before you rush to file a complaint, make sure you have all the necessary details. This includes:
- The website URL
- Screenshots of the fraudulent activity
- Transaction details (if you made a payment)
- Email/chat conversations (if available)
- Any other proof that shows the website is a scam
Step 2: File a Cyber Crime Complaint
In India, cyber complaints can be filed on the National Cyber Crime Reporting Portal.
This platform, managed by the government, is specifically designed to handle cyber fraud cases. Follow these steps:
- Visit the portal and register/sign in.
- Click on “Report Other Cyber Crimes.”
- Fill in the necessary details and upload evidence.
- Submit your complaint and note the reference number.
Step 3: File a Complaint with Consumer Forums
If the fake website is selling products or services, you can also file a complaint with consumer protection agencies like:
- Visit the National Consumer Helpline website or directly call 1800-11-4000 to raise your concern.
- In case the loss amount is quite high, you can approach the district’s consumer court.
Step 4: Report to Payment Gateways
If you made a payment through a digital wallet, UPI, or card, inform the respective payment service provider.
Many platforms like Paytm, Google Pay, Razorpay, and banks have fraud departments that can help reverse transactions if reported in time.
Conclusion
Fake websites are everywhere, but with quick action, you can protect yourself and others from falling into their trap.
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