Over the last few years, there has been a sharp rise in business account WhatsApp scam. Many of these accounts appear “official”, with a green checkmark, catalogs, and professional display pictures. But behind that polished look, some are being misused for fraud, blackmail, or impersonation. If you have been trapped in any such fraud, then take immediate action. Learn how to report a fake WhatsApp business account.
How to Report a Fake WhatsApp Business Account in India?
When a WhatsApp business account scam occurs, the most effective way to report it in India is to file a complaint on National Cyber Crime Reporting Portal, along with filing a complaint at the local police station or cyber crime cell.
This two-step approach ensures that the matter is taken seriously and tracked by authorities.
File a Cyber Crime Complaint
To file a complaint, register at cyber crime portal. Post that follows simple steps as below to raise the concern:
- Create an account on the portal using a mobile number and OTP.
- Choose the category of crime (for WhatsApp scams, it usually comes under “Online and Social Media Related Crime” or “Financial Fraud”).
- Fill out the complaint form and attach evidence such as screenshots of chats, the WhatsApp number, payment proofs, or any related documents.
- Submit the form to receive a complaint acknowledgement number for follow-up.
This ensures the case is officially recorded at the national level.
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Lodge an FIR at the Local Police Station
Many people stop after filing on the portal, thinking does police take action in cyber crime.
However, many do not know that filing an FIR escalates the process and strengthens your complaint.
After submitting on the portal, take a printout of:
- The acknowledgement or complaint number
- Screenshots of conversations or call logs
- Payment details (UPI/Bank/Wallet information, if money was involved)
- A valid ID proof
Visit the nearest police station or directly approach the cybercrime cell in the city. Hand over these documents and mention that the case has already been filed on the national portal. This adds weight and helps officers act faster.
What Happens After Cyber Crime Complaint?
After reporting the complaint to cyber crime, cyber police do further investigation and take stronger action such as:
- Tracing UPI IDs or bank accounts connected to the fraud.
- Contact WhatsApp to suspend or ban the account.
- Freeze fraudulent accounts to prevent further misuse.
Cases progress faster when the complaint is filed through both channels.
Cyber Crime Complaint Status
Once the complaint is registered, it is important to follow up. You can check the status of your complaint online by entering your acknowledgment number.
The portal offers a “check status” option, and local authorities can be contacted directly for updates. Regular follow-ups ensure that the case does not get lost among the many complaints handled by cyber cells every day.
Final Thoughts
Reporting a fraudulent WhatsApp Business account is not just about self-protection; it helps prevent others from falling victim as well.
The process is simple if done in layers:
- Report the account within WhatsApp.
- File a complaint on cybercrime.gov.in.
- Submit the same complaint at the local police station or cyber crime cell.
- Follow up until appropriate action is taken.
This combined method has proven to be far more effective than relying on in-app reporting alone.
