Viralo is popping up everywhere, promising to turn your short Hindi dramas and reels into genuine income. It sounds like the perfect hustle.
But before you hit that “upload” button and hand over your time and personal details, you need to ask one critical question: Is Viralo app legit, or is it just another carefully designed trap waiting for your data and cash?.
We’re pulling back the curtain on this platform.
Viralo App Real or Fake
According to Google Play Store, Viralo is operated by Azalp Technologies Private Limited and was incorporated with MCA on 11 June 2021, with CIN number U74999KA2021PTC148361.
Company Details:
- Name: Azalp Technologies Private Limited
- Registration Date: June 11, 2021
- Directors: Swapnil Saurav, Ananya Singhal
- Status: Active (as per MCA records)
So, based on the information above, it is clear that the Viralo app is a real platform.
However, according to TechMistri, there is no clear information available about the founder or owner of the Viralo App, which raises transparency concerns.
Viralo App is Safe or Not
Despite the official records, the app is swimming in red flags and user nightmares. The story is different depending on which version you look at:
Viralo TV: The entertainment/streaming platform.
Viralo – Make Reels, Make Money: The earning platform, which was unpublished from Google Play on January 21, 2025.
The removal of the “Make Reels, Make Money” app from the Google Play Store after averaging a dismal 1.88 out of 5 stars from 2,400 ratings is a significant warning sign.
So, is Viralo legit?
But if you’re thinking about signing up for Viralo, stop right now.
We’ve aggregated reports from across the App Stores, and the story is consistent: this app has a pattern of concerning practices that have left users frustrated and financially hit.
1. Unauthorised Auto-Deductions
According to an App Store review, one user reported: “I subscribed to their ₹2 trial plan, but later ₹499 was deducted from my account without any prior notice or consent through AutoPay even after cancelling the subscription and app deletion”.
According to AppBrain reviews, users warned: “Beware of this fraud app. They will charge Rs 499/- within 1 day of trial subscription and won’t refund any amount. Please all file a complaint with RBI against this app”.
2. Non-Refundable Policy
According to Viralo’s official Cancellation Policy, all payments made for subscriptions or purchases on the platform are non-refundable and non-cancellable after subscription activation.
3. Poor Customer Service
According to Google Play reviews, users complained: “I’m trying to cancel the membership, but the app doesn’t allow me to cancel the autopay.
And whenever I’m calling the customer support, they put my call on the waiting list for around 15 to 20 minutes, and at the end of the waiting list, they disconnect the call automatically”.
4. Technical Issues
According to TechMistri, users reported being unable to log in and encountering blank screens when attempting to access the app.
From what users are saying, this app doesn’t seem very trustworthy. A lot of people report that after taking a low-cost trial, a much higher amount gets deducted automatically, even when they’ve cancelled the subscription or deleted the app. That makes it feel like the AutoPay system isn’t clear or properly controlled by the user.
On top of that, the company clearly states that once a subscription is active, there are no refunds or cancellations.
So if someone gets charged unexpectedly, they’re basically stuck with no way to get their money back.
Customer support doesn’t seem to help much either.
Users say it’s hard to cancel AutoPay, calls go unanswered for a long time, and then they’re disconnected.
That just adds to the frustration when people are already dealing with money issues.
And to make things worse, there are reports of login problems and blank screens, which means users might not even be able to access the app to fix or cancel anything in time.
Overall, it gives the impression that the app makes it easy to take money but very hard for users to control subscriptions, get support, or resolve problems, which is why so many people are calling it out as unfair or misleading.
How to Report Viralo App?
If you’ve faced unauthorised charges or fraudulent activities with the Viralo App, follow these steps:
Step 1: Contact Your Bank Immediately
- Report unauthorised transactions within 3 days
- Request transaction reversal citing RBI guidelines
- Block further autopay deductions
Step 2: File a Cyber Crime Complaint: Sign up for the cyber crime portal and raise a complaint with your account details, transaction ID, and dates.
Step 3: Report to RBI: File a complaint on the Sachet portal if any institution has accepted money illegally or has not returned deposited money.
Step 4: Consumer Forum Complaint You can submit complaints before the Consumer Forum based on claim amount: District Forum (up to ₹50 lakhs), State Commission (₹50 lakhs to ₹2 crores), or National Commission (above ₹2 crores).
Need Help?
If you’re facing unauthorised deductions, subscription cancellation issues, or any fraudulent activity from the Viralo app, register with us immediately.
Time-sensitive action within 3 days of unauthorised transactions significantly improves recovery chances under RBI guidelines.
Conclusion
We’ve dug through the data, the corporate records, and the user nightmares. The picture that emerges isn’t a simple scam, but it’s deeply concerning.
While Azalp Technologies Private Limited is a registered Bangalore company on paper, their practices tell a different story that Indian users need to hear. The non-refundable policy, combined with unresponsive customer support, makes recovering funds nearly impossible once they are taken.
Think twice, maybe three times, before providing any payment information or subscribing to Viralo services.
If you get charged unexpectedly, that harsh “non-refundable” policy means your money is likely gone for good.
Are you willing to take that risk? The choice is yours, but the warnings are everywhere.
