Every day, thousands of Uber riders in India think they’re taking a simple ride — only to discover they’ve been tricked by fake calls, cloned apps, or phishing messages. Uber scams are growing fast, and even tech-savvy users are falling prey.
In this blog, we’ll show you how these scams work and how to stay protected.
Uber Scams in India
Uber Scams in India are becoming increasingly common, from fake helpline numbers to drivers using lookalike apps.
Knowing these scams helps you spot red flags and stay safe while booking rides.
Fake Customer Care Number Scam
This scam works by listing fake Uber helpline numbers on Google or social media. Users who call these numbers are asked to share sensitive information like OTPs or UPI details.
Example: In Delhi, a man lost over ₹5 lakh after calling a fake Uber helpline he found online.
Always use the in-app Uber support. Uber does not have any public helpline numbers.
Fake Uber App or Replica Scam
Some scammers create apps that mimic the Uber interface. These apps display inflated fares or fake receipts, tricking passengers into paying extra.
Example: At Bengaluru airport, passengers were shown inflated fares via a fake Uber-like app called “Blumeter.”
Always check fares inside the official Uber app before paying.
Refund and Payment Scams
Victims receive messages or emails claiming they are eligible for a refund. These messages contain phishing links that look like Uber’s official pages. Entering details on these links allows scammers to steal money instantly.
Uber never asks for banking details or OTPs outside the official app.
Driver Impersonation Scams
Scammers pose as Uber drivers using your booking details. They overcharge or sometimes disappear mid-ride.
Always confirm the driver’s name, photo, and vehicle number inside the app before starting a ride.
Advance Tipping & Overcharging Tricks
Some drivers exploit advanced tipping features or manipulate routes to increase fares. While not an official scam, it’s a growing concern among Indian Uber users.
Do not pay extra outside the app. Avoid rebooking if a driver insists on cash.
Uber Scam Cases in India
Uber Scams have affected riders in multiple cities, showing that no one is completely immune. Some of the most notable cases include:
- ₹5 Lakh Customer Care Scam (Delhi/Bengaluru): A user lost over ₹5 lakh after calling a fake Uber helpline number found online. Scammers used the number to trick him into sharing UPI details.
- Fake Uber App Scam (Bengaluru Airport, 2024): Passengers were shown inflated fares through a lookalike app designed to mimic Uber’s interface, leading to overcharging.
- Refund Phishing Cases (Mumbai & Hyderabad): Riders received fake refund messages or emails that looked like official Uber communications, resulting in financial loss for many.
These cases highlight how Uber Scams can affect anyone, whether it’s through fake apps, phishing, or fraudulent customer support. Staying aware and cautious is the best way to avoid falling victim.
How to Spot an Uber Scam?
1. Requests for OTP or Bank Details
Never share your OTP, UPI PIN, or bank details outside the official Uber app. Scammers use these to steal money instantly.
2. Calling Numbers Found on Google
Uber does not provide public helpline numbers. Numbers found through a Google search can be fake and used for fraud.
3. Fake App Interface or Receipts
Look carefully at the app. Any slight difference in logo, fonts, or receipt details may indicate a lookalike app being used to overcharge you.
4. Unexpected Fares or Charges
Always check your fare in the official Uber app. Sudden spikes or extra charges often signal a scam.
5. Urgent Refund or Account Messages
Beware of messages pressuring you to act immediately to claim refunds or fix account issues. Scammers use urgency to trick users.
How to Report an Uber Scam in India?
If you suspect fraud:
- Report in the Uber App: Help → Report an Issue → Fraudulent Activity.
- File a cyber crime Complaint: Use the online portal to register your complaints.
- Notify Your Bank or Payment Provider: Freeze accounts or block UPI immediately if money was transferred.
- Inform Local Police: File an FIR for significant financial loss or safety concerns.
Acting quickly improves the chances of recovering lost money.
Need Help?
If you’ve fallen victim to an Uber Scam, secure your accounts immediately and register with us to get professional help. Early action increases the chances of recovering your money.
Conclusion
Uber has made urban travel easier, but Uber Scams are exploiting this convenience. From fake apps to customer care frauds, these scams prey on trust and urgency.
Always verify before paying or sharing data, rely only on official Uber channels, and stay alert. A few minutes of caution can save thousands of rupees.
Protect yourself from Uber Scams in India; stay informed, stay vigilant, and ride safe
