Scrolling through crypto exchanges at 2 AM and suddenly see “400x leverage”?
Yeah, Weex Exchange does that to everyone.
Weex Exchange has been making waves.
But are you facing issues in the very first step- login?
Or even more concerning: withdrawals?
Let’s have a look.
Should You Login to Weex Exchange?
Weex is a cryptocurrency exchange founded in 2018, operating as a centralized platform.
The company claims to serve over 6.2 million users across 130+ countries.
Here’s what they offer:
- Spot Trading – Buy and sell crypto at market prices
- Futures Trading – Leverage up to 400x on altcoins
- Copy Trading – Follow successful traders automatically
- 1,700+ Trading Pairs – Wide variety of cryptocurrencies
But here’s the catch.
While Weex promotes itself as secure, there are serious regulatory concerns.
Weex Complaints
Users face several problems accessing Weex:
- Account Freezing
Multiple Trustpilot reviews mention accounts getting locked after completing KYC verification.
Users like Raaz reported that their Weex account was frozen after logging in from a new phone, despite multiple attempts.
Customer support failed to provide a satisfactory resolution.
- Password Resets
Some users can’t recover their accounts. Customer service takes weeks to respond.
A Reddit user faced login issues where their password stopped working after a successful futures trade and received delayed support responses.
- Weex Withdrawal Problems
- Frozen Withdrawals: According to WikiFX, users report money stuck in withdrawal review indefinitely.
- Excessive KYC Demands: Complaints center around Weex freezing accounts, then requesting excessive KYC documents to unblock them.
They ask for documents beyond standard AML requirements.
Users like Jitender reported that even after submitting all KYC documents and completing video verification, their accounts still showed “operation restricted,”.
- Bonus Scams: Users attracted by ₹8,400 sign-up bonuses find they can’t withdraw. Terms constantly change.
Users like Swapnil Sharma reported that Weex uses manipulative practices where accounts are wiped out through forced liquidations.
Followed by bonus withdrawal restrictions that make promised rewards effectively unusable.
- Weex Deposit Issue
- Missing Balances: Deposits confirmed by email. But the balance shows zero in the account.
A user reported depositing $100 (≈ ₹8,300) in ETH on Weex; the deposit was confirmed by email, but the balance remained zero, and customer support failed to respond properly.
- Customer Support Failure: One of the major issues in every review available out there.
Weex only replies to 26% of negative feedback and takes around one month to respond. Most support requests go unanswered.
- Fake Rewards
- Blocked Bonuses: Users complete trading requirements. Rewards never arrive. Support gives vague answers.
A user reported that despite meeting trading requirements, the promised bonus was blocked using vague “automatic risk detection” claims.
Customer support said they could not resolve it.
- Sudden Disqualifications: Traders get blocked from earning rewards. No warning. No explanation.
Red Flags of Weex Exchange
In late March 2025, the Georgia Department of Banking and Finance sent Weex a cease-and-desist letter for operating without proper authorization.
This is how crypto scams work, operating without a valid Money Transmitter License.
Sound concerning?
- Phishing Impersonators: Dozens of fake Weex sites exist. Even the official platform warns users. This suggests security vulnerabilities.
- No Fiat Support: You can’t deposit Indian Rupees directly. Only crypto-to-crypto trading is available. Want to cash out? Transfer to another exchange first.
- Offshore Operations: WikiFX identifies Weex as a China-based platform operating without valid regulation. Transparency is minimal.
How to File a Crypto Fraud Complaint in India?
If you face problems with Weex, report immediately:
- File a complaint in cyber crime with transaction details.
- Include all email correspondence.
- Lodge an FIR at the local police station.
Need Help?
Struggling with frozen funds on Weex? Facing withdrawal delays?
You’re not alone.
Register with us if you’re experiencing:
- Blocked withdrawals
- Frozen accounts after KYC
- Missing deposits or bonuses
- Unresponsive customer support
Our team helps victims of crypto platform issues. We document cases, provide legal guidance, and connect you with authorities.
Don’t suffer in silence. Every complaint helps protect others.
Conclusion
So, is Weex Exchange legit?
The answer isn’t black and white.
Weex operates as a functioning exchange. It has real users and trading volume. But serious concerns exist.
Cryptonews notes that Weex has years of operation and no major security breaches. However, operating without proper regulation means you’re trading at your own risk.
For Indian traders, better alternatives exist. Platforms with SEBI approval offer legal protection.
If you still choose Weex, proceed with extreme caution. Never deposit more than you can afford to lose. Keep detailed records of every transaction.
Your money. Your risk. Choose wisely.
