You’ve done your research, trades are set, and the market bell rings. But just as you try logging into Zerodha… nothing happens. The screen freezes, OTPs don’t arrive, or worse, you’re kicked out entirely. It was nothing but one of the Zerodha login issues again.
If you’ve been trading for a while, you know this frustration all too well. Zerodha login issues have left thousands of traders stuck on the sidelines, watching the markets move without them. Some even claim they’ve lost serious money because of it.
So why does this happen? And what can you do to avoid being caught off guard? Let’s break it down.
Zerodha App Not Working
Now, not being able to log in, especially when it is a day full of opportunity or when you need to exit your positions due to a drastic change in the market conditions, could be frustrating.
It not only causes emotional distress but also leads to financial losses.
Here are a few instances that the client reported in the last 2 years where they faced Zerodha login issues. Let’s get into its details and the solution that can protect you from losses or help you recover from losses.
1. Dec 4, 2023: “Couldn’t Login on Record‑High Day”
Users couldn’t access Kite Web or the app while Sensex and Nifty were hitting new highs. Zerodha suggested switching to mobile data or an app, even as browser logins failed. Estimated losses ranged between ₹20,000 and ₹80,000 for some frustrated traders.
2. Jan 29, 2024: “Unable to See Holdings or Place Orders”
A partial outage left users seeing frozen holdings, unresponsive order interfaces, and an inability to exit positions during volatile swings. One user reported multiple duplicate orders and significant loss before realizing the glitch.
3. Oct–Nov 2023: Recurring Issues
Multiple reports on Reddit and social media describe order placement failures and sudden logout issues, especially on expiry days or high volatility sessions, even when others remained unaffected
How Login Failures Hurt Traders
Login glitches aren’t just annoying—they can cost you real money, peace of mind, and even shake your confidence as a trader. Here’s how:
- Missed Trades
You spot the perfect breakout you’ve been waiting for, but just as you try to log in, the system freezes. That once-in-a-day opportunity slips away in seconds. - Duplicate Orders
Some users have reported glitches that caused the same order to be placed multiple times. Instead of one position, they ended up with double or triple exposure, often during volatile swings. - Emotional Stress
Being locked out when your money is on the line isn’t just frustrating—it’s panic-inducing. The anxiety of watching the market move against you without being able to act can throw off your entire trading mindset. - Forced Switching
To avoid being stuck, many traders have started keeping backup accounts with brokers like Angel One or Dhan. It’s become a survival tactic in India’s increasingly crowded online trading space
So, what can you do if Zerodha refuses to let you in right when the markets are moving? Here’s a quick action plan to save time and your trades:
How to Complaint Against Zerodha?
Getting locked out of your trading account is bad enough, but what if you actually lost money because of it? Here’s how you can take action:
- Raise a Support Ticket Immediately:
Go to Zerodha’s support portal and create a ticket with all the details. Include screenshots, error messages, timestamps, and a description of the trades you missed or losses you incurred. - File a Complaint in SEBI:
If your complaint isn’t resolved within 30 days, file it on SEBI’s SCORES platform. Include all the evidence—screenshots, emails, and trade statements—to strengthen your case. - Escalate it to the Stock Exchange:
If you get no response from stock stockbroker or the SCORES portal, then you can raise it to the exchange and file for arbitration in stock market.
Zerodha Technical Glitch Refund
Need help? Register with us and we will guide you with the process, and also get assistance in filing an arbitration and further in representing your case.
We have helped many victims who lost their money in one or another Kite Zerodha glitch and helped them to get recovery of their losses.
Conclusion
Zerodha is India’s largest brokerage for a reason—it’s simple, affordable, and trusted by millions. But as these login issues show, even big players can falter when the pressure is high.
If you’re a casual investor, a brief outage might not impact you much. But for active traders, especially on high-volatility days, every second matters. That’s why having a backup plan isn’t optional anymore—it’s essential.
So, can you still rely on Zerodha? Yes, but cautiously. Stay alert, keep a secondary broker ready, and always prepare for the unexpected. In trading, it’s not just about strategy—it’s about staying one step ahead, even when the tech fails.
