If you’ve suffered a loss on Trust Wallet, you’re likely feeling stressed, angry, and desperate and wondering ‘How do I get my money back from Trust Wallet?’
We get it.
Since crypto operates on the Blockchain, the process for fund recovery is fundamentally different from reporting a credit card or bank scam.
But there is a way out.
TrustWallet Money Issues
No wonder, it is difficult and in most cases impossible to get your money back if you’ve been cheated or hacked through Trust Wallet Scams.
Further, Trust Wallet is not a platform where your crypto is stored.
It’s a medium, an interface, that lets you access and control your crypto directly on the blockchain.
Once a transaction is confirmed on the Blockchain, it becomes final and irreversible.
No one, not Trust Wallet, not your bank, not any “recovery agent” can reverse it.
But does that mean, you have to forget about your losses and sit quietly.
No! Not at all.
Sometimes a quick action can make impossible things possible.
Here’s what you can do to get your money back from a Trust Wallet.
How to Report Trust Wallet App?
1. Collect All Important Proof
Before reporting, gather all evidence. This will help cybercrime officers understand your case.
What you need:
- Transaction Hash (TxID)
- Your wallet address
- Scammer’s wallet address
- Network used (BNB, Ethereum, Polygon etc.)
- Date and time of transaction
- Screenshots of chats, payment proof, scam website/app
- Written summary of how the scam happened
2. Report to Trust Wallet Support
Trust Wallet cannot recover funds, but you should still report the scammer’s wallet address.
How to report:
- Visit Trust Wallet Website
- Click on support services and then submit your request.
- Select “Report Scam / Fraud”
- Attach TxID, wallet address, screenshots, and full explanation
3. File a Cyber Crime Complaint
Cyber Crime offer helps by blocking any Indian account that is linked with the scam. Hence it is important to file a complaint by following steps below:
- Go to Cyber Crime portal.
- Click “Report Other Cyber Crime”
- Choose: Financial Fraud / Cryptocurrency Scam
- Enter your details
- Describe the incident clearly
- Upload all screenshots and TxID
- Submit the form
- Save the complaint reference number
If the amount lost is large, also visit your nearest cyber police station with your evidence.
4. Inform the Crypto Exchange You Used
If you bought or sent crypto through any exchange, inform them immediately.
Tell them your funds were sent to a scam address and provide the TxID. They may be able to flag or monitor the scammer.
5. Report the Scam on the Platform Where It Happened
If the scammer contacted you through:
- Telegram
- YouTube
- A fake website
- An advertisement
Report the account or link. This helps prevent more victims.
6. Save All Records
Keep all reports and communication safe:
- Complaint ID
- Emails from Trust Wallet support
- Screenshots
- TxID
- Police acknowledgement
You may need these later for follow-ups.
Need Help?
Register with us to get personalised guidance on organising your crypto transaction data, correctly filing your complaint with cybercrime authorities in India, and navigating the process to maximise your chances of justice.
Conclusion
Getting your money back from Trust Wallet depends entirely on how you lost it. Because it’s a non-custodial wallet, Trust Wallet doesn’t hold your crypto.
If your funds were lost due to a mistake or scam, recovery is extremely difficult. But if it’s just a technical or access issue, you might be able to restore your funds safely using your recovery phrase.
In the crypto world, security = self-responsibility. Stay alert, stay informed, and always double-check before every transaction.
