For many traders, mobile trading apps have become the easiest way to stay connected with the stock market.
Investors use these apps daily to check stock prices, manage their portfolios, and place trades quickly.
Most of the time, everything works smoothly. However, there are moments when the Sahi app may suddenly stop responding or fail to function properly.
When the Sahi app is not working, users might experience problems such as login failures, slow loading screens, delayed order execution, or missing market updates. These situations can be frustrating, especially during active market hours.
Understanding why these issues happen can help traders deal with them calmly and take the correct steps to resolve them.
Sahi Technical Glitch Overview
Sahi is a SEBI-registered stockbroker (Aaritya Broking Pvt Ltd) that offers a high-speed, AI-powered trading platform designed specifically for active traders in the F&O and equity segments, featuring tools like chart-based trading and automated trailing stop-loss.
Online trading applications depend on several technical systems operating together. These include servers, exchange connections, internet networks, and real-time market data providers.
If any of these systems face interruptions, the app may not perform as expected, and traders may experience what feels like a technical glitch in the stock market platform.
In most cases, these disruptions are temporary and are related to system traffic, technical updates, or connectivity issues rather than any problem with your trading account.
Sahi Technical Glitch Complaints
The table below shows the number of complaints recorded during each financial year.
This summary provides a transparent view of the complaint history and helps investors understand how issues have been tracked over time.
Maintaining such records is important for accountability and for improving the quality of services provided to investors.
Check Below: Year, No. of complaints
|
Year |
No. of complaints |
|
2023-24 |
0 |
|
2024-25 |
0 |
| 2025-26 |
2 |
The data indicate that complaints related to the Sahi App were very minimal during the first two years, but showed a slight increase in the most recent year.
Although the number of complaints is still low, the change suggests that some users may have started experiencing technical or service-related issues more recently.
In the year 2023–24, the table shows 0 complaints, which means there were no reported issues from users during that period.
This suggests that the platform likely functioned smoothly, or any minor issues were resolved before they turned into formal complaints.
Similarly, in 2024–25, the number of complaints remained 0, indicating continued stability and satisfactory performance of the platform from the users’ perspective.
However, in 2025–26, the number of complaints increased to 2.
While this number is still relatively small, it may indicate that a few users faced problems such as app downtime, slow response, or order execution issues.
Even a small number of complaints can highlight areas where improvements may be needed.
Across the three years, the platform maintained very low complaint levels, with issues appearing only in the most recent year.
This suggests that the service has generally been reliable, but the complaints in 2025–26 could signal the need for continuous monitoring and improvements to ensure a smooth trading experience for users.
Impact of Sahi App Not Working Issues on Traders
The Sahi App used by Sahi has around 90,110 clients.
Although not all users may trade every day, it is reasonable to assume that a portion of them are active during market hours.
If we consider that roughly 10% of the clients are trading at the same time, it means about 9,000 traders could be relying on the app simultaneously.
When the Sahi App stops functioning properly or becomes slow during trading hours, it can create problems for these active users.
In stock trading, market prices can change within seconds, so even a short interruption in the platform can affect trading decisions.
If the app stops working during an important market movement, users may not be able to place new orders or modify existing ones on time.
Some traders may face difficulty closing their positions, especially if the market is moving in an unfavorable direction.
In addition, stop-loss orders might not be updated quickly, and traders may lose potential profit opportunities because they cannot react at the right moment.
Such situations are particularly risky for people involved in intraday trading or derivative segments, where quick action is necessary due to rapid price fluctuations.
Apart from possible financial losses, repeated technical problems can also reduce user confidence in the platform.
Traders expect their brokerage applications to operate smoothly throughout the trading session.
When the app fails to respond at critical moments, it can make investors more cautious and less comfortable relying completely on the platform for their trades.
How to Report a Technical Glitch?
If the problem with the Sahi app continues for a longer period, it is important to report the issue through the correct channels. Doing so helps the company identify the problem and take necessary action.
Here are some ways to report the issue:
1. Contact Your Broker
You can reach out to the official customer support team of Sahi (Aaritya Broking) and explain the issue you are facing.
Providing details such as screenshots, error messages, and the time when the issue occurred can help them investigate faster.
If the issue is not resolved by the broker, you can register a complaint with the SEBI (Complaints Redress System or SCORES) platform.
This system allows investors to report issues related to stock brokers and trading services.
3. Report a Complaint in SMART ODR
If the matter remains unresolved, you can escalate it through the SMART ODR (Online Dispute Resolution) platform.
This system helps investors resolve disputes with financial service providers through a structured process and may further lead to arbitration through the Share Market if the dispute is not settled during the initial resolution stage.
Need Help?
If you are facing problems with the Sahi app and are unsure about the next steps, reach out to us.
Our team can guide you through the process of reporting that the Sahi app is not working properly.
We can help you understand the complaint process, submit your concern through the appropriate channels, and escalate the matter if necessary.
Our aim is to make the entire process simple and help you get the support you need without unnecessary stress.
Conclusion
Technical issues can occur with any trading platform, including the Sahi app. While such situations may feel inconvenient, most of these problems are temporary and get resolved once the system load reduces or technical updates are completed.
By understanding the possible reasons behind these issues and knowing how to report them properly, traders can handle the situation more effectively.
It is also important to remember that your investments remain secure, and proper support channels are available to address any ongoing concerns.
