There is no doubt that facing issues with the Shoonya app can be extremely stressful, especially when the market is live and decisions need to be made quickly.
Many users have reported problems such as the app not opening properly, frequent login errors, slow loading, and trades failing or getting stuck unexpectedly.
As a result, it’s common to see traders urgently searching for phrases like “Shoonya app not working” during active market hours, reflecting the anxiety and disruption caused by these technical glitches.
It is mandatory to be aware of these things.
These issues related to the Shoonya apps usually happen due to reasons such as poor internet connection, sometimes pending app updates, server downtime, or temporary technical glitches that one needs to be aware of.
The good news is that most of these issues can be resolved easily, but in a few cases, the glitch is at the broker’s end, which can lead to losses too.
Let’s uncover what you can do in cases of the Shoonya app issues.
Shoonya App Not Working Today
We all know this one thing that over the last few years, Shoonya by Finvasia has been discussed in the trading community and is constantly in the news for technical glitches during peak market hours.
However, in 2025, no major nationwide outage or large-scale trading disruption has been officially reported.
That mainly said, some users of the Shoonya App are still mentioning occasional app freezing for no reason, slow order execution, or login issues most of the time, mainly during high market volatility.
Common Reasons Behind Shoonya App Issues
- Unstable internet connection: One of the most common reasons for the Shoonya app not working is an unstable internet connection.
Yes, you heard it right, it may seem little, but it can cause issues. If your Wi-Fi or mobile data is slow, the app may not load correctly. Many users face this issue. - Server Maintenance: Another reason could be server maintenance.
Sometimes Shoonya’s servers are down for updates, mostly, and during that time, the app may not work for any user. There is no issue from your end for that time. - Outdated App version: Using an outdated app version of the Shoonya App can also cause crashes or errors. Old versions often stop supporting new features.
- Device Cache or Background Issues: Excess cache, low storage, or too many applications running in the background on the mobile phone can also affect the performance of the Shoonya app many times.
Shoonya App Not Working: Real Cases
Imagine logging into your trading account on a normal market day and watching almost your entire capital disappear without you placing a single trade.
That’s exactly what happened to several users of discount broker Shoonya after a major technical glitch reporting hit its platform.
According to reports, the glitch occurred during market hours and caused unauthorised or “ghost” trades to appear in user accounts.
Traders complained that positions were being created automatically, margins were miscalculated, and worst of all, they were unable to exit or modify these trades.
For at least one customer, the damage was devastating; nearly 85% of their capital was wiped out in just one day.
As the chaos unfolded, users tried reaching out for help, but many claimed Shoonya’s customer support was unreachable, and the platform itself was unstable.
Messages warning that data “may not be updated or correct” only added to the panic, as traders were left helpless while losses kept mounting.
How to Report Shoonya App Issues?
Now, such issues can be frustrating and lead to much bigger losses than expected. In case you face any such issue with the Shoonya app, then here are the ways to report such complaints online:
- Contact Stock Broker
First, you have to complain to Shoonya customer support via app, email, or call, whichever suits you well.
If unresolved, you have to raise a complaint on SEBI’s SCORES portal.
You can escalate the issue on SMART ODR for online dispute resolution.
As a last option, you can go for arbitration through the stock exchange, which is the topmost.
Need help?
Register with us and get complete and the most satisfactory assistance in reporting Finvasia Complaints and in further escalation, if required.
Conclusion
Overall, we can conclude that, most of the time, the Shoonya app not working issue is temporary and gets resolved quickly. It is important to manage things with patience and not lose calm.
If none of the steps work, I recommend that you contact Shoonya customer support for help. They are always there to resolve your problems.
Many users have mentioned their experience with the customer support all were truly satisfied with them.
Lastly, staying calm and avoiding panic trades during technical issues is always the best approach in nature.
