Trading often begins with personal savings and a curiosity about how markets move. For many, it’s a hands-on way to understand price behavior and see how individual decisions shape outcomes over time.
Successful trading involves more than just buying and selling. It requires observing trends, managing risk, and maintaining discipline even when emotions run high. Small choices can compound into significant results, which is why clarity and caution are essential from the very beginning.
Entering the market calls for awareness, patience, and realistic expectations. There are no guaranteed outcomes and no fixed formula for success. Every decision is influenced by available information and constantly changing market conditions.
While uncertainty is unavoidable, following a structured approach can help reduce it. Learning step by step builds confidence, sharpens judgment, and leads to more deliberate, informed trading decisions.
Tradebulls Securities Details
Tradebulls Securities is an Indian financial services company that started in 2009. It was founded by Dinesh Thakkar and is based in Mumbai. The company works as an online trading and investment platform that is based on a brokerage model. Tradebulls Securities has a SEBI registration number of INZ000171838. It is regulated and has registrations with NSE, BSE, MCX, NCDEX, and CDSL.
The broker offers full-service brokerage and wealth management services. Its services cover equity, derivatives, currency, and commodity trading.
The platform comes with research and technology tools to help with decision-making. These tools include fundamental and technical analysis, screeners, portfolio tools, and features for goal-based investing.
Based on its services and online presence, Tradebulls Securities has an active client base of 77,580 clients. During the FY 2025-26, 56 complaints were received against the company. This represents 0.072% of the active client base. Out of the total complaints received, 92.86% were resolved.
However, before you open an account with the broker, it is important to consider these numbers and types of complaints registered against it.
Areas of Concern Based on Complaint Categories
The complaints reported against the broker fall into several important categories that directly affect investor trust and account safety:
- Non-receipt or delay in payment (Type I): Instances where clients allege delays or failures in receiving funds.
- Non-receipt or delay in securities (Type II): Situations involving delayed or missing credit of securities to client demat accounts.
- Unauthorized trading (Type IV): Allegations of trades or use of funds and securities without explicit client consent.
- Service-related issues (Type V): Complaints concerning account handling, communication gaps, or platform support.
- Closing out or squaring off positions (Type VI): Disputes arising when positions are settled without client approval.
- IPO-related issues (Type VIII): Problems linked to IPO applications, allotments, or refunds.
- Other complaints (Type IX): Miscellaneous issues not covered under the above categories.
While each category may appear distinct, several of them point toward a common underlying risk: inadequate disclosure, insufficient authorization, or gaps in communication between the broker and the investor. These risks become more pronounced when brokers offer bundled services such as margin funding, loans against securities, or account transfers.
Such arrangements require clear explanations, documented consent, and strict adherence to regulatory norms. Any ambiguity in these processes can lead to financial disputes, unexpected losses, and erosion of investor confidence.
This makes it critical not only to look at the number of complaints, but also to understand the circumstances under which they arise.
Tradebulls Securities User Complaint
To better understand how these concerns can play out in practice, the following case highlights a real investor experience. It illustrates how issues related to account transfers, loans against securities, authorization, and communication can intersect, eventually leading to financial and procedural disputes. The case provides a practical context to examine the risks reflected in the complaint categories discussed above.
The case begins with an investor who held a trading and demat account with Zerodha and owned shares of Jupiter Wagons Limited (JWL). Over time, people from Tradebulls Securities kept contacting the investor and pushed him to move his account. Because of constant follow-ups and promises, the investor decided to transfer his shares.
At the time of the transfer, he had 7,500 shares of JWL, bought at about 584 each, making the total value around ₹43,80,000.
The shares were moved from his Zerodha account to a Tradebulls Securities account, but the name on that account was different.
After the transfer, the investor paid extra money totaling 11,37,000, but later, around 12,40,000 was returned to him.
Contract note issued by Tradebulls Securities (P) Ltd. showing equity transactions executed in a client account. The document reflects exchange reported trades and settlement information as recorded on the trading date. (Image 1)
After the shares were moved to the new account, the order of transactions changed a lot.
A loan was taken using the equity holdings, and interest payments started coming in.
The investor later said that these actions happened without their knowledge or proper permission. The case highlighted the following actions:
- A full 100% loan was taken against the equity shares.
- Interest was charged every month on the loan.
- The shares of JWL were sold several times to cover the interest payments.
- The selling of shares kept happening even after the investor made separate payments for the interest.
- This caused a problem where the money paid did not match the amount that was returned.
Supporting communications further underline these concerns. The messages shared by the broker indicate margin shortfall notifications and trade confirmations issued after execution, rather than prior intimation (Image 2). This sequence raises questions about whether the investor was given timely and adequate information before actions were taken.
Additional communications point to potential gaps in disclosure and clarity, particularly regarding the nature of the loan, margin usage, and liquidation of securities. These aspects require careful review against client consent records and regulatory requirements for authorization and transparency (Image 3).
Tradebulls Securities SEBI Violations
SEBI rules set out clear guidelines on how brokers should behave and how they must protect their clients.
Here are the key rules that apply in this situation:
- Brokers can only take out loans or make transactions with a client’s permission.
- When providing margin funds, there are set limits and rules about how this should be explained to the client.
- Interest charges must be clear, fair, and properly disclosed to the client.
- Brokers cannot sell or use a client’s securities without getting their approval and following the right steps.
- Brokers must always treat clients fairly and keep accurate records.
For investors, this case shows how important it is to keep track of and have control over their investments all the time.
When moving accounts, taking loans using securities, or handling interest agreements, it’s important to carefully check everything and get written approval.
Keeping an eye on the investments, account statements, and transaction alerts is still very important.
Good communication and getting written confirmation can help avoid confusion and lower the risk of losing money when working with brokerage services.
Where to Complaint Against a Stock Broker?
Trading issues or problems with services can happen when investors feel that the communication, execution, or support they received wasn’t up to their expectations.
In these cases, Indian regulators and stock exchanges have set up clear ways for investors to formally and properly report their concerns.
Following the right steps ensures that the issues are looked into fairly and according to the rules.
- Talk to your broker first
Start by writing a complaint to your broker via email or through their official complaint channel. Be clear about the problem, including the trade details, dates, and any supporting documents. Give them enough time to respond.
- Use the broker’s internal complaint system
Most brokers registered with SEBI have a system to handle complaints. If you don’t get a good response or it takes too long, take the issue to their internal complaint system. Keep copies of all messages and records.
If the problem isn’t solved, you can file a complaint on SEBI’s SCORES website. Make sure to give clear, factual details, include any evidence, and describe the issue without blaming others.
- Report to the stock exchange’s complaint team
You can also file a complaint with NSE or BSE, where the trades were made. Exchanges look into how brokers handled trades, margins, and settlement procedures.
- Choose investor arbitration
If there’s a financial dispute that hasn’t been resolved, you can go for arbitration at the exchange level. This follows set rules and lets both sides present their case properly.
- Keep your records and follow time limits
Make sure to keep copies of your contract notes, statements, emails, and other messages. Reporting issues on time and having proper documents helps make the complaint process clearer and more effective.
Need Help?
We know how frustrating it can be to trade when there’s misleading information or unclear communication, which leads to confusion and false hopes.
Many people invest with real expectations and depend on brokers for clear, honest information and timely help. When the facts aren’t accurate, or promises don’t match results, it’s easy to feel stressed and disappointed.
These situations often make investors look for guidance and support. We are here to help you through every step of the process until everything is resolved.
We walk you through each part, from signing up and gathering documents to submitting complaints and following up.
Our team stays involved throughout and keeps a close eye on things. We stay with you until the issue is fully resolved and everything is clear.
Conclusion
Tradebull Securities is a brokerage company that is registered with SEBI. It helps people trade and invest in different financial products like stocks, derivatives, commodities, and wealth management options.
The company offers both online and offline ways to trade, along with research tools and services tied to individual accounts to help people take part in the market. Feedback from investors shows that their experiences with the company can vary.
This shows how important it is to understand the features of the products, the costs involved, and how the trading process works before starting to trade. Keeping yourself safe in the market depends on being aware, keeping records, and regularly checking your account.
You should pay close attention to terms related to borrowing money, interest rates, and alerts about transactions. If you have any questions, it’s best to get a written explanation.
Keeping good records and quickly addressing any issues can help lower risks. Staying alert, informed, and involved is key when trading in financial markets.
