The Viralo app has caught the attention of many Indian users, whether you’re looking to monetise your Instagram reels or binge on short Hindi web series.
But the big question is: Is Viralo real or fake?
Let’s break it down based on user experiences, company details, and how the app actually operates.
Is Viralo Legit?
The answer isn’t black and white. Viralo is available on official platforms like the Google Play Store and Apple App Store, and it’s operated by a registered Indian company, Azalp Technologies Private Limited, based in Bangalore since June 2021.
The company also runs other apps like Rigi and Gap Up.
However, multiple red flags pop up when you look closer:
- The website.com scored moderately on legitimacy checks, but it lacks a valid SSL certificate, which is a warning sign for any platform handling payments and personal data.
- The app has two models: an Instagram reel monetisation platform and a Hindi web series streaming service.While this sounds promising, users report serious operational issues.
Viralo App Owner Details
- Company: Azalp Technologies Private Limited
- Directors: Swapnil Saurav and Ananya Singhal
- Established: June 11, 2021
- Other Platforms: Rigi App, Gap Up
Is Viralo App Safe or Not?
According to Google Play and App Store reviews, many Indian users have reported troubling experiences:
Major Red Flags:
1. AutoPay Trap: Users who signed up for a ₹2 trial often got charged ₹499 without proper notice, even after trying to cancel.
2. Poor Customer Support: Long wait times (15–20 minutes) followed by calls dropping automatically.
3. Login Issues: Blank screens when trying to log in.
4. Social Media Connection Problems: Difficulty linking Facebook or Instagram accounts.
5. No Refund Policy: According to Viralo’s cancellation policy, all payments are non-refundable after activation, trapping many users in unwanted subscriptions.
How to Report Viralo App Issues?
If you’ve faced unauthorised charges or other problems, here’s how to take action:
- Contact Support: Email [email protected] with your registered phone number.
- In-App Feedback: Go to Settings and click on Need Help.
- Bank Dispute: File a chargeback request within 180 days via your bank or PayPal.
- Consumer Forum: Register a complaint at the National Consumer Helpline/
- Cyber Crime: File a cyber crime complaint for fraudulent transactions.
Need Help?
If you have already registered on this platform and lost your account or have given access to your data unknowingly, then register with us now.
We will guide you with the process to report this issue and help you get recovery of your losses.
Conclusion
So, is Viralo real or fake? The honest answer: it’s legally real, but functionally risky.
- The company is registered and operational, and Viralo TV still delivers content.
- But multiple user reports show that the subscription model is confusing, customer support is poor, and unauthorised billing is common.
- The original “Make Reels, Make Money” version, being unpublished, raises serious concerns about payment reliability.
If you’re considering Viralo, exercise extreme caution.
Avoid trial subscriptions unless you’re fully aware of AutoPay terms, and if you’ve already been charged unfairly, use all legal channels to seek refunds.
