Did you ever try stock trading or hear about investing in the share market?
Then you must have come across popular stockbroker apps like Angel One (formerly Angel Broking).
These platforms make trading accessible to everyone, but sometimes traders face unexpected or excess charges that can affect their profits.
Understanding how these charges work and what to do if you’re overcharged is essential to becoming a smart investor.
Angel One Excess Charges Overview
Angel One is one of the most popular stockbroking companies in India that provides services such as equity trading, derivatives trading, mutual funds, and investment advisory.
Many traders use the platform because of its digital trading tools and wide range of investment options.
Despite its popularity, some investors report unexpected or higher-than-expected charges in their accounts.
These charges may include brokerage fees, transaction charges, account maintenance charges, or other service fees.
In some situations, excessive trading activity may also increase brokerage costs, which can reduce the investor’s profits.
For this reason, investors should always understand the brokerage plan they are using and regularly review their account statements.
Angel One Excess Charges Complaints
Here’s what NSE says about Angel One:
Summary table: Year, No. of active clients, No. of complaints, Complaints against excess charges
|
Year |
No. of Active Clients | No. of complaints |
Complaints against Excess Charges |
|
2021-22 |
3657550 | 1302 | Around 428 |
| 2022-23 | 6111879 | 746 |
Around 162 |
|
2023-24 |
6111879 | 1203 | Around 710 |
| 2024-25 | 7577878 | 2008 |
Around 956 |
|
2025-26 |
6745594 | 1070 |
Around 520 |
The data indicates that the number of active clients has increased significantly over the years, reaching its peak in 2024–25 with about 7.57 million clients.
Although the client base grew, the number of complaints fluctuated across the years, showing both decreases and sharp increases at certain points.
In 2022–23, even though the number of active clients increased substantially compared to 2021–22, the total number of complaints decreased. This may indicate improvements in service processes or complaint handling during that year.
However, in 2023–24 and especially 2024–25, complaints increased again, with 2024–25 recording the highest number of complaints (2,008).
At the same time, complaints related to excess charges also rose significantly, reaching around 956, which forms a considerable share of total complaints.
In 2025–26, both the number of active clients and complaints declined compared to the previous year, but complaints related to excess charges still remain relatively high.
Overall, the data suggests that as the client base expands, maintaining billing transparency and efficient customer service becomes increasingly important, since a large proportion of complaints appear to be related to excess charging issues.
Situations Where Excess Charges May Occur
You can consider it brokerage churning if:
- You notice multiple buy/sell orders in your account that you didn’t authorize.
- Your trading frequency seems unusually high compared to your actual investment strategy.
- The broker or advisor keeps suggesting constant trades without valid reasoning or a sound strategy.
- You see a significant portion of your returns eaten up by brokerage fees despite low profits.
In simple terms, brokerage churning in Share Market is when excessive trades are done primarily for generating more brokerage income rather than benefiting the client.
How to File a Complaint Against Angel One?
If you suspect that your broker is charging excess brokerage or engaging in trade churning, here are the steps you can take:
1. Review Your Trade Statements: Check your contract notes, ledger, and daily trade summaries to identify suspicious or unauthorized trading.
2. Contact Your Broker: Immediately get in touch with Angel One’s customer support or your relationship manager. Raise a written complaint clearly explaining the issue with trade details.
3. File a Complaint in SCORES: If you’re not satisfied with the response, you can file a complaint on the SEBI SCORES platform or with the exchange (NSE/BSE) where the trades occurred.
4. Arbitration in Stock Market: If the issue remains unresolved, you can apply for arbitration with SEBI-recognized exchanges. Arbitration is a formal process where an independent panel reviews your case and gives a decision.
5. Keep Documentation Ready: Maintain proof of emails, call records, and trade statements; these are essential for resolving disputes.
Need Help?
If all of this sounds overwhelming, don’t worry, reach out to us; that’s where we come in. As professional trading and investment guides,
we help you:
- Audit your Angel One statements and identify any excess or hidden charges.
- Draft formal complaints and guide you through SEBI or exchange escalation.
- Provide expert consulting to prevent brokerage manipulation in the future.
- Educate you on how to interpret contract notes and manage your account securely.
With our support, you can stay informed and confident about your trading journey, ensuring that your profits stay yours.
Conclusion
Angel One offers a powerful and affordable platform, but even the best brokerages require vigilance. Understanding how brokerage and other charges work protects you from hidden costs and ensures transparency.
If you ever face excess charges or suspect brokerage churning, don’t hesitate to question the process, raise your voice, and seek professional help.
Trading smart isn’t just about picking the right stocks; it’s also about knowing how your broker operates.
