With Online trading apps, the investments in trading become very simple for individuals.
One such platform is Dhani Stocks, which allows users to buy and sell shares through a digital trading interface.
While many investors use the platform for convenient trading, some users may occasionally notice higher deductions or unexpected fees in their accounts.
These are often referred to as excess charges.
Understanding why such charges may appear and how investors can respond to them is important for managing trading accounts effectively.
Dhani Stocks Excess Charges Overview
Dhani Stocks is a trading platform that offers services such as equity trading, derivatives trading, and access to different investment opportunities.
Through this platform, investors can trade in the stock market using mobile or web-based tools.
Like other brokerage platforms, Dhani Stocks applies certain costs for every trade.
These may include brokerage charges, government taxes, exchange transaction fees, and other service-related costs.
Sometimes, investors may feel that the total deductions from their account are higher than expected.
However, these unexplained deductions raise broader concerns among traders, including whether situations such as Dhani Stocks Unauthorised Trading or trades executed without explicit consent could be contributing to unexpected costs.
Because of this, it is important for investors to regularly check their contract notes and account statements to understand how charges are applied.
Dhani Stocks Excess Charges Complaints
The data reflects complaint records from the reporting platform and may not represent the company’s total customer base.
Summary table: Year, No. of active clients, No. of complaints, Complaints against excess charges
| Year | No. of Active Clients | No. of Complaints | Complaints against Excess Charges |
| 2021-22 | 58918 | 100 | Around 35 |
| 2022-23 | 32836 | 48 | Around 3 |
| 2023-24 | 32836 | 40 | Around 25 |
| 2024-25 | 35842 | 77 | Around 42 |
| 2025-26 | 34888 | 51 | Around 22 |
The table shows the number of active clients, total complaints, and complaints related to excess charges from the year 2021–22 to 2025–26.
In 2021–22, the organisation had the highest number of active clients, which was 58,918, and it also recorded the highest number of complaints (100).
Out of these, around 35 complaints were related to excess charges.
In 2022–23, the number of active clients dropped significantly to 32,836, and the number of complaints also decreased to 48, with only around 3 complaints related to excess charges.
In 2023–24, the number of active clients remained the same at 32,836, while complaints further reduced to 40, but complaints regarding excess charges increased to around 25.
In 2024–25, the number of active clients increased slightly to 35,842, and the total complaints rose to 77, with around 42 complaints related to excess charges, which is the highest among the years shown.
In 2025–26, the number of active clients slightly decreased to 34,888, and the total complaints reduced to 51, while complaints about excess charges were around 22.
Overall, the table indicates that although the number of clients decreased after 2021–22, the number of complaints fluctuated over the years, especially those related to excess charges.
When Can Brokerage Churning Be Suspected?
There are several reasons why traders might experience churning in the stock market.
One common reason is frequent buying and selling of shares, which increases brokerage and transaction fees.
Another situation occurs when investors are unaware of all the charges involved in a trade, including regulatory fees and taxes.
When these charges are combined, the final deduction may appear larger than expected.
Sometimes, traders may also notice transactions that they do not remember placing.
If the account shows unusual trading activity or a high number of transactions that do not match the investor’s strategy, it is important to review the account carefully and verify the details.
Monitoring trading activity regularly can help investors identify unexpected charges early.
How to File a Complaint Against a Stockbroker in India?
If you believe that incorrect or unnecessary charges have been applied to your trading account, you should follow the proper complaint procedure to address the issue.
1. Keep All Supporting Documents
While submitting a complaint, it is important to keep documents such as contract notes, trading statements, transaction records, and communication with the broker.
These documents can support your case during the investigation.
2. Contact Dhani Stocks Customer Support
The first step is to contact Dhani Stocks’ support team and request a complete explanation of the charges in your account.
They can review your transactions and clarify how the deductions were calculated.
3. Raise the Issue with the Stock Exchange
If the problem is not resolved by the broker, you can file a complaint in NSE or BSE.
The exchange reviews investor complaints and may take action if required.
4. Submit a Complaint on SCORES
Investors can also register their complaints with SEBI.
This system allows investors to report issues related to brokerage services and monitor the progress of their complaints.
If the dispute continues even after filing complaints, investors may apply for arbitration through the stock exchange.
In this process, an independent panel examines the dispute and provides a final decision.
Need Help?
Investors find it difficult to interpret trading statements and determine whether the charges applied to their accounts are accurate.
Without proper guidance, it may be challenging to identify unusual deductions. Register with us.
Our team can review your trading account records and analyse the charges applied to your transactions.
We help investors understand their statements and identify any irregular deductions.
If required, we also guide investors through the complaint process and help them take the necessary steps to resolve the issue.
Conclusion
Deductions in a trading account can affect your investment returns if they are not monitored properly.
Investors should regularly review their trading statements and stay informed about the charges associated with their brokerage platform.
If you notice unusual charges in your Dhani Stocks account, it is important to examine the details and raise the issue with the appropriate authority.
Staying alert and keeping track of your trading activity can help ensure a safer and more transparent investing experience.
