Have you ever come across a research service that looks simple, yet something makes you pause before making a decision?
That pause is important. In the stock market, decisions made in a hurry often lead to regret later. And when someone is offering you recommendations, even through something as simple as SMS, the responsibility becomes even bigger.
This is where checking Insight Research complaints becomes relevant. Not because you are expecting something wrong, but because you want clarity before you move forward.
Because at the end of the day, it is not just about following calls, it is about protecting your money.
To navigate this safely, you must first check SEBI registered RA details to ensure you are dealing with a legitimate professional.
Let’s understand everything step by step so you can make a well-informed decision.
Insight Research Review
Insight Research is a SEBI-registered research analyst with Registration Number INH000011343.
The principal officer is Saweety Saharan, and the firm operates from Vijay Nagar, Indore.
The company provides research-based recommendations across different time frames, with services ranging from short-term plans like seven days to longer-duration plans of up to three months.
The plans are as follows:
| Service | 7 days | 1 month | 3 month |
| Smart cash | ₹4000 | ₹15,000 | ₹35,000 |
| Future rise | – | ₹22,000 | ₹37,500 |
| Option infinity | – | ₹15,000 | ₹37,500 |
| Index master | 15 days₹7000 | ₹11,000 | ₹21,000 |
| Money club | – | – | ₹1,51,000 |
One important detail to note is that their pricing is exclusive of GST, meaning an additional 18% tax is applicable on top of the mentioned fees.
Another key point is the mode of communication. The firm provides its recommendations through SMS only.
This may feel simple and direct, but as an investor, you should ask yourself whether this format gives you enough clarity and support to follow the SEBI research analyst guidelines effectively
Now let’s move to the most important part.
Insight Research Complaints Data
So, what does the complaint data actually show?
As per the latest disclosure available on their website (October 2025), insight research complaints recorded through SEBI SCORES stand at 22.
Out of these 22 complaints, all have been marked as resolved. This indicates that the firm has responded to and closed the issues raised by clients.
Looking at the yearly breakdown gives more context.
Let’s take a look at the yearly data:
For the financial year 2023 to 2024, there were 17 complaints reported, and all 17 were resolved.
For the financial year 2024 to 2025, there were 5 complaints reported, and again, all 5 were resolved.
This means that over the years, while complaints have been raised, the resolution rate has remained complete.
Another important point is that the firm has disclosed complaint data for three years, which aligns with SEBI guidelines. This shows compliance in terms of transparency.
However, here is something you should think about as an investor: Can I trust SEBI registered research analyst services just because they are registered?
Even if all complaints are resolved, what matters is the nature of those complaints and your comfort level with the service.
A higher number of complaints does not always mean bad service, but it does indicate that users have faced issues at some level.
So instead of just looking at numbers, try to understand the overall pattern and whether it matches your expectations.
What Investors Should Keep in Mind?
Before subscribing to any research or advisory service, including Insight Research, it is important to approach the decision with clarity.
Here are some practical points you can apply:
- Verify SEBI registration independently: Don’t rely only on what’s written on a website. Visit the official SEBI website and search using the registration number to confirm status and validity.
- Understand what “registered” actually means: Being registered with SEBI means the entity is authorised to provide certain services. It does not mean SEBI guarantees returns or endorses the service quality.
- Ask how recommendations are delivered: In this case, recommendations are shared via SMS. Make sure you’re comfortable with the format and frequency before subscribing.
- Clarify refund and cancellation policies: Always ask, what happens if you’re not satisfied? Are refunds allowed? Under what conditions? Get this in writing.
- Check how performance is presented: Be cautious of screenshots or selective trade results. Look for consistent, time-stamped, and verifiable performance records.
- Understand the pricing structure fully: Here, fees are exclusive of GST. Make sure you calculate the final payable amount before committing.
- Keep realistic expectations: No research analyst can guarantee profits. If expectations are set too high, it’s worth taking a step back and reassessing.
How to File a Complaint Against Research Analyst?
If you ever face an issue with a SEBI-registered entity like Infinite Research, there is a structured process you can follow.
Here’s how it works:
1. Gather All Necessary Documents
Before filing any complaint, keep these ready:
- Payment receipts or transaction proof
- SMS or recommendation records
- Emails, chats, or call logs
- Any agreement or terms shared at the time of subscription
Well-organised documentation strengthens your case.
2. Start with the Entity Itself
Before escalating, raise your concern directly with Insight Research.
- Use their official contact channels
- Clearly explain your issue
- Keep records of emails, messages, and responses
Many complaints get resolved at this stage.
3. File a Complaint in SCORES
If the issue remains unresolved, you can approach SEBI through its online platform:
- Visit the SEBI SCORES portal
- Register as a new user
- Submit your complaint with all relevant details
- Attach supporting documents (payment proof, communication records, etc.)
SEBI will forward your complaint to the entity and monitor the response.
4. Lodge a Complaint in SMART ODR
For certain financial disputes, you can also use the Smart Online Dispute Resolution (ODR) platform.
- Suitable for cases involving financial disagreements
- Works through mediation or arbitration in stock market.
- Conducted digitally, making it accessible and structured
Need Help?
If you’re feeling unsure about how to proceed or overwhelmed by the process, that’s where we step in.
We help you review your case, organise your documents, draft your complaint properly, and guide you through platforms like SEBI SCORES and Smart ODR.
Most people struggle not because they don’t have a valid concern, but because they don’t know how to present it. Proper documentation and structured filing can make a real difference.
You can register with us with your details, and we’ll walk you through the next steps clearly and patiently.
Conclusion
Insight Research is a SEBI-registered research analyst entity with an active license since 2023.
It has disclosed complaint data over multiple years, with all listed complaints marked as resolved and no publicly available regulatory actions against it.
At the same time, the absence of detailed complaint narratives means there is limited visibility into actual user experiences beyond numerical summaries.
Like with any financial service, this creates a gap that only careful evaluation can bridge.
The key takeaway is simple: take your time, verify everything independently, and ask the right questions before making any payment.
In financial decisions, informed choices are always your strongest protection.
