Many investors trust brokerage firms to manage their trading accounts and investments. However, sometimes investors notice unusually high charges in their accounts.
One such issue reported by some investors is excess charges by Anand Rathi.
These charges often happen due to frequent trading activities that mainly generate brokerage fees rather than benefiting the investor.
Understanding how these charges occur and what actions you can take is important to protect your investments.
Anand Rathi Brokerage Churning
Anand Rathi Shares and Stock Brokers Ltd is a well-known financial services company in India that provides services such as stock trading, investment advisory, wealth management, and portfolio management.
Thousands of investors use their platform to trade in the stock market.
However, some investors complain about excess brokerage charges in their accounts.
These charges can occur when too many trades are executed in the account, which increases brokerage fees.
In many cases, this practice is known as brokerage churning.
Anand Rathi Excess Charges Complaints
The data reflects complaint records from the reporting platform and may not represent the company’s total customer base.
Summary table: Year, No. of active clients, No. of complaints, Complaints against excess charges
|
Year |
No. of Active Clients | No. of Complaints |
Complaints against Excess Charges |
|
2021-22 |
104677 | 47 | Around 16 |
| 2022-23 | 107378 | 51 |
Around 6 |
|
2023-24 |
125264 | 69 | Around 35 |
| 2024-25 | 146319 | 185 |
Around 87 |
|
2025-26 |
145667 | 154 |
Around 57 |
From the data, it is clear that the number of active clients has generally increased over the years, rising from 104,677 in 2021–22 to around 146,000 in 2024–25, with a slight decrease in 2025–26.
However, the number of complaints has increased at a much faster rate, especially after 2023–24.
A significant portion of Anand Rathi complaints is related to excess charges, which indicates that pricing or billing issues may be one of the major concerns among clients.
While growth in the client base can naturally lead to an increase in complaints, the sharp rise in complaints in 2024–25 (185 complaints) suggests that the increase is not only due to more clients but may also reflect service quality, billing transparency, or operational issues.
Additionally, complaints related to excess charges increased considerably, reaching around 87 in 2024–25, which is nearly half of the total complaints.
Although there is a slight reduction in total complaints in 2025–26, the numbers are still significantly higher than in earlier years.
Overall, the data suggests that as the client base expanded, customer concerns, particularly regarding excess charges, also increased, highlighting the need for better billing clarity, communication, and complaint resolution mechanisms.
When Can Brokerage Churning Be Suspected?
Brokerage churning happens when a broker or account manager makes frequent buying and selling transactions, mainly to earn more commission or brokerage.
This practice is commonly referred to as churning in Share Market.
This practice can increase costs for the investor and may reduce their overall profits.
Brokerage churning usually happens in certain situations where trading activity is unusually high without a clear investment purpose.
Some common cases include:
- Unauthorized trading – Trades are executed in the investor’s account without their proper approval.
- Account handling for commission – The broker encourages excessive buying and selling, mainly to generate brokerage fees.
- Account manipulation – Frequent trades are done even when they do not benefit the investor.
- Too many unnecessary transactions – The account shows very high trading activity compared to the investment strategy.
If an investor notices frequent trades, high brokerage deductions, or trades they did not approve, it may be a sign of brokerage churning.
How to File a Complaint Against a Stock broker in India?
If you believe you have been charged incorrectly in your trading account, it is important to follow the proper complaint process.
Taking the right steps can help you resolve the issue faster and protect your investment.
1. Contact Anand Rathi Customer Support
The first step is to reach out to Anand Rathi’s customer support team.
Ask them to provide a detailed explanation of the charges and review your brokerage plan and transaction details to understand the deductions.
2. Raise a Complaint in BSE
If the issue is not resolved by the broker, you can file a complaint with the stock exchange where the broker is registered, such as NSE or BSE.
The exchange will review your complaint and may take action if necessary.
3. File a Complaint in SCORES
Investors can also submit their complaints through SEBI’s SCORES (SEBI Complaints Redress System) platform.
This online system allows investors to report problems directly to the regulator and track the status of their complaint.
4. Apply for Arbitration
If the issue still remains unresolved after filing a complaint, investors can apply for arbitration in the Share Market.
Arbitration is a legal process where an independent panel reviews the case and gives a final decision on the dispute between the investor and the broker.
5. Keep Important Documents Ready
Before filing a complaint, make sure you keep documents such as contract notes, transaction records, account statements, and communication with the broker.
These documents help support your claim and make the complaint process smoother.
Need Help?
Many investors find it difficult to understand complex brokerage statements and trading records.
If you are confused about the charges in your account, you can register with us.
Our team can review your trading account statements to identify any unusual charges or excessive trading activity.
We help investors understand whether the deductions are valid and guide them on the correct process to raise a complaint if required.
With proper guidance, investors can take the right steps to resolve their issues and protect their investments.
Conclusion
Excess charges in a trading account can reduce the overall returns on your investments.
That is why investors should regularly check their account statements and stay informed about the brokerage structure of their trading platform.
If you notice unexpected deductions or unusual trading activity in your account, it is important to investigate the issue and take action when necessary.
Being aware of your rights and monitoring your investments can help ensure a safer and more transparent trading experience.
