How to File a Complaint Against Dayalstreet Financial Services?

If you are searching for how to complain against Dayalstreet Financial Services, you likely already know something feels off.

Maybe a refund request went nowhere, or the fee you paid never matched what the site actually disclosed.

This blog walks through the real complaint route, from the first document you need to the final arbitration step.

Knowing which stage to use, and in what order, changes how quickly your case actually moves.

How to File a Complaint Against Dayalstreet?

Every complaint against a SEBI registered entity follows a fixed escalation ladder. Here is exactly how that ladder applies to Dayalstreet.

Step 1: Build Your Documentation First

Before filing anything, put your paper trail together. SEBI expects a complainant to show what happened, not just describe it from memory.

Screenshots and receipts carry far more weight than a general complaint with no proof attached. Gather these four items before you open the SCORES portal:

• The payment receipt from Razorpay or Stripe, showing the amount, date, and payment method used
• Any email or message thread with Dayalstreet staff about the specific issue you are raising
• A screenshot of the exact page or claim you are disputing, such as the refund policy or a pricing screen
• Your subscription confirmation or KYC acknowledgment, if the firm sent you one

Once this file is ready, the SCORES portal is where the formal process actually begins.

Step 2: File on SEBI SCORES Against INH000015118

SCORES is SEBI’s official complaint portal, and every regulatory grievance against Dayalstreet has to start there.

Enter registration number INH000015118 under the research analyst category, since this is the number tied to Abhishek Dayal individually, not to any of the firm’s other branded entities.

Name the exact issue in plain words, whether that is a denied refund, a registration mismatch, or a fee that crossed the disclosed cap. Attach every document gathered in the step above.

The full walkthrough of creating a SCORES account and submitting a complaint from scratch, for any firm, sits here if this is your first filing: How to Lodge a Complaint in SCORES?

SEBI’s revised charter sets a 21 day window for a first response. Mark that date the day you file, and follow up in writing if it passes.

Step 3: Escalate to SMART ODR if SCORES Stalls

SMART ODR exists for exactly this situation, a financial dispute that SCORES alone could not close.

Use it once the 21 day window passes with no resolution, or if Dayalstreet’s response does not actually address your complaint.

The process runs through structured online mediation and, if needed, arbitration, all under regulatory oversight rather than a private forum.

Step 4: Move to NSE or BSE Arbitration

Arbitration through NSE or BSE is the final formal step available to an investor.

It applies when SMART ODR does not resolve the dispute either, and it produces a binding decision rather than another round of correspondence.

Few Dayalstreet complaints need to travel this far, but the option stays open the entire time.

Knowing the ladder matters less if you cannot tell when to actually start climbing it. That timing question comes next.

When Should You Actually File a Complaint Against Dayalstreet?

Not every frustration needs a SCORES complaint on day one. Some situations call for filing right away, and a few of Dayalstreet’s own published gaps make certain triggers common.

Watch for these signals in your own experience:

• A refund request denied after you exited the service early, despite SEBI’s rule against breakage fees
• A fee amount, once you finally see it, that appears to cross the ₹1,51,000 per family annual cap
• No written response to a grievance within the 21 day window the revised charter promises
• A registration claim on the site that does not match what SEBI’s public register actually shows

If you want to confirm any research analyst’s registration status yourself before filing anything, checking it takes two minutes and the steps are here: How to Check a SEBI Registered Research Analyst?

Not sure your situation fits any of these exactly? File anyway and let SEBI make that call.

Once you know your situation qualifies, it helps to see what makes Dayalstreet’s public disclosures easy to challenge in the first place.

The Red Flags Behind Most Dayalstreet Complaints

Dayalstreet’s complaint pattern traces back to a small set of published gaps, not to rumor or guesswork.

Here is the short version of each one, in the firm’s own words where it applies.

• SEBI registration INH000015118 sits with one individual, Abhishek Dayal, while the brand operates across five different fronts on its own website
• The site’s refund page states a flat “no refunds, all sales final” policy, which conflicts with SEBI’s post December 2024 rule requiring a pro rata refund on early exit
• Every page that should show subscription pricing sits behind a login wall, so the family fee cap cannot be checked before you pay
• The Investor Charter page still promises 30 days for grievance resolution, though SEBI’s June 2025 circular cut that window to 21 days
• The firm’s own complaint data disclosure has not been updated since May 2025, leaving roughly 14 months of required monthly updates missing as of July 2026

Recognizing the pattern is one thing. Getting your own filing right the first time is another.

One Last Check Before You File

A SCORES complaint moves faster when it stays narrow. Pick the single strongest issue in your case, state it in the first line, and let the documents do the rest of the talking.

Save the ticket number SCORES gives you the moment you submit. Without it, following up on your own complaint becomes much harder than it needs to be.

If the 21 day window passes with silence, do not wait indefinitely. Escalate to SMART ODR the same week, since delay only works in the firm’s favor.

If any part of this process feels confusing, that reaction is normal, not a sign you are missing something obvious.

SEBI’s portals are built for regulators first and investors second.

Reach out to us if you want a second opinion on whether your specific situation qualifies, or if you want help drafting the SCORES complaint itself.

Conclusion

Dayalstreet’s SEBI certificate is real, and it gives you an exact number to cite the moment you file.

What happens after that citation, SCORES first, SMART ODR next, arbitration last, depends on how clearly you document your case and how quickly you move once a deadline passes.

Most investors never need arbitration. A well documented SCORES complaint, filed against the right registration number, resolves plenty of these disputes on its own.

Get your paperwork together, cite INH000015118, and start the clock the day you file. The team above is ready if you want that first complaint built for you.

Frequently Asked Questions

1. Can you still file a SEBI complaint against Dayalstreet if you paid through Stripe in US dollars?

Yes, the payment currency does not change your right to file on SCORES. A cross border payment may raise a separate FEMA question, but your SEBI grievance against the registration number stays valid regardless of how you paid.

2. Does filing a SCORES complaint cancel your existing subscription with Dayalstreet?

No, filing a complaint and canceling a subscription are two separate actions. If you also want to exit the service, request that in writing and reference the same refund rule your complaint already cites.

3. What happens if Dayalstreet does not respond to a SCORES complaint at all?

SCORES tracks response deadlines automatically, and a firm's silence becomes part of the record SEBI reviews. Silence past the 21 day window is itself grounds to escalate straight to SMART ODR.