Every brokerage firm receives complaints from time to time. In most cases, they do not draw much attention outside the people directly involved.
However, complaint data released by stock exchanges can sometimes reveal the types of issues investors are raising.
Looking at those numbers occasionally helps highlight patterns that may otherwise go unnoticed.
Complaints filed in recent years show that some investors have raised concerns about KM Global unauthorised trading.
These situations mainly come up when investors say that trades appeared in their accounts even though they did not approve them or place those orders.
So, how does KM Global unauthorised trading happen, and what do you need to be aware of?
Let’s find out.
KM Global Overview
KM Global Financial Services Private Limited operates as a brokerage firm that gives investors access to different segments of the financial markets.
The firm generally offers services such as:
- Equity trading
- Derivatives trading
- Commodity market access
- Account management support
In many brokerage setups like this, investors interact with dealers, account managers, or trading representatives.
Some investors place orders through online platforms like an app or a web trading platform.
But some also prefer trading through calls. They discuss the trades with their relationship manager before executing the order.
KM Global Unauthorised Trading Complaints
Unauthorised trading occurs when a broker, dealer, or any other financial professional executes a trade in a client’s investment account without obtaining the client’s explicit permission or consent to do so.
Complaint data can provide a broader picture of the types of issues investors have reported.
Below is the available complaint data relating to KM Global unauthorised trading complaints.
| Year | Total Complaints | Unauthorised Complaints | Percentage |
| 2024–25 | 15 | 5 | 33.33% |
The overall number of complaints is relatively small. However, the proportion related to unauthorised trading stands out. No complaints were found for the year 2025-26.
During the year shown above, roughly one out of every three complaints raised by investors involved concerns about trades being executed without clear approval.
This does not necessarily mean that every complaint was proven correct.
Complaint records simply indicate that several investors believed trades had been placed in their accounts without their consent.
Impact of These Complaints on Retail Investors
When a trade becomes disputed, the impact is not always limited to the financial side.
Unexpected trades can expose an account to risks the investor never intended to take.
In segments like commodities or derivatives, even a single position can lead to margin pressure or sudden losses.
But the emotional impact can also be significant.
After experiencing such situations, many investors start checking their accounts more frequently.
Some prefer placing every order themselves rather than relying on a dealer.
Some become cautious about allowing anyone else to execute trades on their behalf.
When you see unexplained activity or feel pressured into trades that don’t align with your goals, it forces a difficult realisation.
You have to look past the slick marketing and the professional-looking dashboards to ask a fundamental question: Can you trust a stockbroker?
Trust plays a major role in the relationship between an investor and a broker.
When that trust is shaken, rebuilding confidence often takes time.
When Can Action Be Taken Against a Broker?
Some investors assume that if a trade appears in their account, they automatically become responsible for it.
However, brokers also have responsibilities when it comes to executing trades.
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Lack of Pre-Trade Authorisation
Brokers are expected to execute orders only after receiving clear instructions from the client.
If the broker cannot show that the client approved the trade beforehand, the order can be questioned.
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Absence of Supporting Records
When disputes arise, brokers are generally expected to provide evidence showing how the trade was authorised.
This could include:
- Recorded phone instructions
- Written confirmations
- Email communication
- System-generated order logs
If these records cannot be produced, it becomes difficult to say that the trade was genuinely authorised.
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Orders That Go Beyond Client Instructions
Even when an investor has discussed potential strategies with a broker, executing trades that go beyond those instructions can still raise concerns.
Discussions about market ideas do not always mean approval to place an order.
How To Report A Complaint Against A Broker?
Seeing a trade in your account that you do not recognise can be stressful. But taking calm and organised steps can help address the situation more effectively.
1. Collect Your Account Records
Start by gathering all documents related to the trade. This may include contract notes, trade history, ledger statements, and margin reports.
These records help establish the sequence of events.
2. Ask for Authorisation Evidence
Request the broker to provide proof of how the trade was authorised.
This may include call recordings, written instructions, or digital order confirmations. Reviewing this information can help clarify whether the trade was executed with proper approval.
3. File a Complaint Through SCORES
If the broker’s reply still leaves things unclear, you can raise the issue on SEBI SCORES. This is SEBI’s online complaint portal for investors.
You can simply submit the complaint there, explain what happened, and the broker is required to respond to it through the system.
4. Approach Exchange Grievance Redressal and Arbitration
If the issue still remains unresolved, you can approach the grievance redressal mechanism of the relevant stock exchange.
In some situations, disputes move to arbitration in the stock market, where an independent panel reviews the available records and determines the outcome.
Need Help?
Facing unauthorised trading can be stressful. Most investors are not familiar with the complaint process, and it can be difficult to figure out what records to check or what proof to ask the broker for.
This is where we try to make things easier. Register with us.
We help investors go through their trading records step by step to understand what actually happened in the account.
If something does not add up, we assist in putting together the documents and explaining the issue clearly so that it can be raised properly with the broker and file a SEBI complaint.
If the matter requires further action, we assist investors in filing complaints on SEBI SCORES and guide them through the exchange grievance or arbitration process so that the issue can be reviewed in the appropriate forum.
Conclusion
Issues related to KM. Global unauthorised trading reminds you of a basic but important point: Trades should only happen when you have clearly approved them.
Markets are volatile and can move quickly, and sometimes investors rely on brokers to execute orders efficiently.
But even in a fast-moving market, proper authorisation and clear records should always come first.
So, keep an eye on account activity and raise questions early. This can prevent a small concern from turning into a larger dispute.
After all, a trading account should reflect your own decisions, not trades that appear later and leave you wondering how they got there.
