Paid Fees to an Unregistered Advisor? How We Got 52.5% Back

Quick Summary

Devendra Choudhary (name changed) paid 3,11,000 in fees to a firm that repeatedly described itself as SEBI compliant. It held no registration at all. His claim reached 6,00,000. The false registration claim, layered on top of the underlying unregistered activity, became the strongest point in the file. Our team recovered 3,15,000, a 52.5 percent share.

Devendra was introduced to the firm through a paid social media campaign that described the service as fully SEBI compliant, with a registration number displayed prominently on its website and brochures.

He paid fees across several instalments under different scheme names over the course of the relationship, reaching a combined total of ₹3,11,000 by the time he grew suspicious of the firm’s claims.

When he searched the registration number on the SEBI website, it did not match any registered entity. The firm had displayed a number that either belonged to someone else entirely or did not exist in any registered form.

Any firm offering paid investment advice must hold a valid registration to do so at all. This firm held none, which meant it was never permitted to charge Devendra for advice in the first place, regardless of what it claimed.

Displaying a false registration number is a separate and additional violation on top of operating without one. Devendra had saved the brochure and a website screenshot showing the number before the site was later taken down.

Settlement document showing ₹2,50,000 fee recovery confirmation
Official conciliation settlement confirmation verifying the ₹2,50,000 recovery amount.
Bank transfer statement showing ₹65,000 refund credit from advisory firm
Bank statement screenshot confirming the ₹65,000 credit refund received through conciliation.

How Our Team Challenged the Case: Strategy and Legal Arguments

We began by verifying the registration number directly against the SEBI database, confirming it did not correspond to the firm at all.

Step 1: Confirm the registration mismatch

We searched the exact number Devendra had saved and documented that it returned no match to the firm’s name anywhere in SEBI’s records.

Step 2: Total the fees across all scheme names

We combined every payment Devendra had made under different offer names into a single total, reaching the full 3,11,000 figure.

Step 3: Frame the two layer violation

We argued the case around both failures together: operating without registration and separately displaying a false registration number to secure Devendra’s trust.

Step 4: File with the registration mismatch as the lead exhibit

Our complaint led with the saved brochure and screenshot showing the false number, supported by the full payment history across every scheme name.

The firm, once located, denied ever claiming registration and blamed a third party marketing vendor for the brochure content. We pointed out that the firm had directly collected the fees regardless of who produced the marketing material.

Final Outcome and Recovery: What Our Team Achieved

With the false registration claim clearly documented, the matter settled without proceeding to a prolonged dispute. Devendra recovered ₹3,15,000 of his ₹6,00,000 claim, a 52.5 percent share.

The recovered amount slightly exceeded his total fees paid, reflecting how firmly the registration evidence anchored the case.

Fell for an Unregistered or Fake SEBI Registration Claim?  Register With Us.

Our team audits firm credentials, builds joint evidence timelines, and represents your case across official regulatory channels.

Conclusion

An unregistered firm is not outside the reach of a complaint. It is often at the centre of a stronger one, especially when it falsely claimed to be registered.

Save any brochure, website page, or message where a firm displays a registration number. That single piece of evidence can carry an entire file if the number turns out to be false.

Beyond the standard SEBI SCORES route, our team also raises general complaints against SEBI intermediaries where an unregistered entity is involved.

We also escalate through SMART ODR portal when needed.

Frequently Asked Questions

Search the exact number on the SEBI website's intermediary registry. If it does not return a match to the firm's name, that mismatch is documentable evidence.

No. In this case it strengthened the claim, since charging for advice without registration is itself the violation, on top of any other issue.

The firm that collected the fees is responsible for the claims made in its own name, regardless of who produced the marketing material.

The 3,15,000 recovery reflected the strength of the documented registration mismatch, which gave the file more leverage than the raw fee total alone.

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