As we know, Brokers act as a bridge between investors and the stock market.
They help people buy and sell shares, manage accounts, and provide trading platforms to make investing easier.
For many investors, brokers are very helpful because they provide guidance, tools, and support.
However, sometimes problems occur when a broker or someone handling the trading account places trades without the investor’s permission.
This is known as unauthorised trading, and it can lead to financial losses and serious concerns for investors.
Recently, some investors have raised complaints regarding Moneylicious Securities and alleged unauthorised trading activities.
Understanding how such situations happen and what actions you can take is very important for every trader and investor.
About Moneylicious Securities
Moneylicious Securities is a brokerage service that provides trading facilities to investors in the stock market.
Like other brokerage firms, it offers access to trading platforms where clients can buy and sell shares, derivatives, and other financial instruments.
The company acts as an intermediary between investors and the stock exchanges.
Investors open a trading and demat account with the broker to participate in the market.
While brokers are responsible for executing trades on behalf of their clients, they are expected to follow strict rules and regulations set by market regulators.
Any trade placed in a client’s account should be done only with the client’s knowledge and consent.
If trades are executed without permission, it can be considered unauthorised trading, which is a serious issue and may require regulatory action.
Moneylicious Unauthorised Trading Complaints
Unauthorised trading can happen in several ways. Sometimes it is due to miscommunication, while in other cases it may involve negligence or misconduct.
To better understand the situation, it is useful to look at the number of complaints reported over the past few years.
You can refer to the data below to understand Moneylicious Securities Complaint.
| Year | No. of complaints | No. of complaints for unauthorised trading | Percentage of unauthorised trading |
| 2021-22 | 1 | 0 | 0% |
| 2022-23 | 14 | 1 | 7.14% |
| 2023-24 | 200 | 16 | 8% |
| 2024-25 | 377 | 77 | 20.42% |
| 2025-26 | 142 | 35 | 24.64% |
From the data above, it is clear that the number of complaints has increased significantly over the years.
From the data above, it is clear that the number of complaints has increased significantly over the
While there were very few complaints in 2021–22, the number started rising in the following years and reached a peak in 2024–25 with 377 total complaints.
Complaints related to unauthorised trading have also increased during this period. In 2024–25, such complaints rose sharply to 77 cases, accounting for 20.42% of the total complaints.
Although the total complaints decreased to 142 in 2025–26, the number of unauthorised trading complaints remained relatively high at 35 cases, representing 24.64% of the total complaints, which is the highest percentage in the period under review.
This indicates that unauthorised trading continues to be a growing concern for investors despite fluctuations in the overall number of complaints.
Such data highlights the importance of investors regularly monitoring their trading accounts, verifying contract notes, and promptly reporting any suspicious or unapproved transactions.
Staying vigilant and taking timely action can help investors safeguard their funds and avoid significant financial losses.
When Can Action Be Taken Against a Broker?
Investors can take action against a broker if they notice suspicious or unauthorised activity in their trading account.
A broker is responsible for executing trades according to the client’s instructions and must follow proper rules and regulations while handling client accounts.
If these responsibilities are not followed, investors have the right to raise a complaint and seek a resolution.
Action can be taken when:
- Trades are executed without your permission.
- The broker refuses to provide trade confirmations or call recordings.
- There are unexplained losses due to trades you never approved.
- The broker ignores your complaint or fails to resolve the issue.
- There is a clear misuse of trading authority or account access.
- Trades are made very frequently without your consent, leading to unnecessary losses or high brokerage charges.
- You notice transactions in your account that you do not recognise.
In such situations, investors should immediately gather all the necessary records, such as contract notes, account statements, emails, messages, and call records.
These documents can help prove that the trades were not authorised by the account holder.
It is also important to report the issue as soon as possible. Delaying a complaint may make it harder to investigate the matter.
Taking quick action and keeping proper records can help investors protect their rights and increase the chances of resolving the issue successfully.
How To Report A Complaint Against Broker?
If you believe unauthorised trading has taken place in your account, it is important to act quickly.
Taking timely action can help protect your funds and improve the chances of resolving the issue.
There are several official channels available for investors to report complaints and seek resolution.
Here are the steps you can follow:
Step 1: Contact the Broker First
The first step is to raise the issue directly with the broker. You can contact their customer support team or compliance department and explain the problem.
In many cases, issues are resolved at this stage after proper review.
Step 2: Keep All Proofs
Always maintain proper records such as contract notes, account statements, emails, messages, and communication with the broker.
These documents are important evidence when filing complaints or going through dispute resolution processes.
Step 3: Send a Written Complaint
If the issue is not resolved through customer support, send a formal complaint through email or written communication.
Clearly explain the problem and include details such as trade dates, transaction details, and your account information. Always keep a copy of the complaint for your records.
Step 4: File a Complaint on SCORES
If the broker does not resolve your complaint, you can register your complaint on SEBI (SEBI Complaints Redress System) SCORES platform.
This is an online system where investors can lodge complaints against listed companies and registered intermediaries such as stockbrokers.
Step 5: Lodge a Complaint on SMART ODR
Investors can also raise disputes through the SMART ODR (Online Dispute Resolution) platform provided by stock exchanges.
This platform allows investors and brokers to resolve disputes online through mediation and conciliation in a structured and transparent process.
Step 6: Arbitration in Stock Market
If the dispute is still not resolved, investors can apply for arbitration through the stock exchange.
Arbitration is a formal process where an independent arbitrator reviews the case, examines the evidence, and gives a decision based on the facts presented by both parties.
Following these steps can help investors take proper action and seek a fair resolution if unauthorised trading occurs in their account.
Need Help?
If you are facing issues related to unauthorised trading, you don’t have to handle the situation on your own. Taking the right steps at the right time is very important, and that is where we can assist you.
Register with us. Our team will help you understand your rights as an investor and guide you through the entire complaint process.
We review your trading records, contract notes, and account statements to identify any unauthorised transactions.
We can also assist you in preparing and filing complaints with the broker, as well as on official platforms such as SCORES, SMART ODR, and through the arbitration process if required.
From collecting the necessary documents to submitting the complaint properly, we support you at every step.
With the right guidance and proper documentation, it becomes easier to take action and work toward resolving the issue effectively.
If you believe unauthorised trading has occurred in your account, reaching out to us can help you take the next steps with confidence.
Conclusion
Unauthorised trading is a serious concern for investors because it can lead to unexpected financial losses and loss of trust in brokerage services.
Every investor should regularly monitor their trading account, check contract notes, and avoid sharing account credentials.
If you ever notice trades that you did not approve, take immediate action by contacting the broker and filing a complaint through the proper channels.
Staying informed and aware is the best way to protect your investments and ensure that your trading activities remain safe and transparent.
