Have you paid for that AI-powered trading platform, or are you going to? If you are trying to understand what the Bulls AI subscription actually covers, this blog is for you.
We break down what they offer, what they charge, along with real user reviews.
This blog will also guide you on what you can do if things have gone wrong.
Bulls AI Subscription Review
Bulls AI is an algorithmic trading platform run under the Springpad AI platform.
It is operated by Springpad Wealth Solutions Private Limited, co-founded by Pratik Chakraborty and Rahul Chandra, based out of Kolkata.
The platform offers three premium plans under the BullsAI Premium tier.
All plans include access to Vault strategy templates, the Genie AI strategy builder, backtesting tools, up to 20 concurrent strategy runs, and a P&L tracker.
However, here is what the platform’s own dashboard currently states:
“Paper trading has been permanently removed from the platform, and broker integration for live trading is temporarily on hold.”
So right now, what you are paying for is backtesting and strategy building, not live trading. That is a significant gap between the promise and the current product.
Bulls AI Subscription Price
Before reaching these plans, most users enter through a ₹9 introductory webinar.
If you do move forward, here is what each plan actually costs.
- Bulls AI Premium Monthly Plan: ₹9,750/month
This is the entry-level paid tier. You get 5 support tickets for the month. - Bulls AI Premium Quarterly Plan: ₹25,350/quarter (₹8,450/month)
The quarterly plan has support tickets going up to 15 for the quarter. - Bulls AI Premium Yearly Plan: ₹78,000/year (₹6,500/month)
The highest tier pushes support tickets to 60 over the course of the year.
All three plans cap the maximum capital per strategy at ₹10 lakhs. And as covered above, live trading remains on hold across every tier, regardless of how much you pay.
Now that you know what the subscription claims to offer, the next question matters: are they legally authorised to provide it?
Is Bulls AI SEBI Registered?
No. If you are looking for an official BullsAI registration, it doesn’t exist independently. It is not registered with SEBI in any category.
The platform behind it, Springpad Wealth Solutions Private Limited, holds a SEBI Research Analyst registration under INH000022950.
It does not automatically authorise automated trade execution or algo-based signal services as an independent product.
Bulls AI has no public Broker API approval and no Exchange-compliance certificate displayed anywhere on its platform.
In simple terms, if something goes wrong with Bulls AI specifically, no separate regulator is watching over it.
Now that you know their legal standing, let’s look at what you actually pay across the plans.
Is Bulls AI Good?
Paying between ₹9,750 and ₹78,000 per year for a platform where live trading is on hold and paper trading has been permanently removed requires a high level of due diligence.
What remains are backtesting tools and an AI strategy builder, features that have educational value but cannot execute live market orders right now.
Before you commit your capital or if you are trying to verify the claims made during their introductory ₹9 webinar, you need to dig deeper.
If you do choose to move forward, ensure you ask their support team for written compliance certificates regarding Exchange approvals and broker API safety.
Let’s look at what real users are experiencing, followed by the exact regulatory channels you can use to file a formal complaint and seek your money back.
1. False Refund Promises
Sunil Vemagiri, in a January 2026 Trustpilot review, raised concerns about refund promises made during the sales process.
The actual refund condition buried in the fine print requires proof that you applied to every teaching before qualifying, a standard that is nearly impossible to meet in practice.
He described the gap between what was promised verbally and what the written terms actually allow as deeply misleading.
2. Ghosting After Payment
Koti Reddy’s November 2025 Trustpilot review describes a pattern where the sales team was active and persuasive before payment but completely unresponsive afterwards.
The user also flagged that the refund guarantee promoted verbally during the pitch never materialised when he actually tried to claim it.
Both reviews point to the same problem: what is promised during the sales process and what the written terms actually guarantee are two very different things.
Bulls AI’s own terms are unambiguous: all purchases are final, fees are non-refundable, and temporary downtime or feature unavailability does not qualify for a refund.
The platform may offer compensatory subscription time at its own discretion, but it will not return your money.
If you feel the service did not match what was promised, the only path forward is to report it formally.
How To Report a Complaint Against Bulls AI?
Since Bulls AI holds no independent SEBI registration, any formal complaint must be directed against Springpad Wealth Solutions Private Limited, the registered entity behind it.
Here is how to move forward.
Step 1: Gather Your Evidence
Start here before doing anything else. Save every screenshot, payment receipt, WhatsApp message, email, and webinar recording tied to your subscription.
Write down every promise made before you paid, verbal or written. Note the dates, amounts, and specific claims made during the sales process.
Step 2: Raise the Complaint Directly With Springpad
Since Springpad Wealth Solutions Private Limited is the SEBI-registered entity operating Bulls AI, your first formal complaint goes to them.
Email with a clear written account of what was promised, what you received, and what resolution you are seeking. Attach your evidence.
Give them a reasonable window to respond and keep a record of every communication from this point forward.
Step 3: File on SEBI SCORES
If Springpad does not resolve the issue, file a complaint on the SEBI SCORES portal with your supporting documents.
SCORES forwards your complaint to the registered entity and tracks their response timeline.
Step 4: Escalate to SMART ODR
If SCORES does not bring resolution, move to SMART ODR.
This opens a conciliation stage between you and Springpad. Many disputes are settled here without needing a formal hearing.
Step 5: Arbitration in Stock Market
If conciliation fails, file a Statement of Claim on SMART ODR and request arbitration.
An independent arbitrator reviews both sides and issues a binding decision.
Need Help?
If you paid for a Bulls AI subscription and feel the service did not deliver what was promised, especially around refund guarantees or post-payment support, our team can help.
We guide investors through documentation, SCORES filing, and SMART ODR from start to finish.
Register with us, and we will review your situation.
Conclusion
The Bulls AI subscription is priced between ₹9,750 and ₹78,000 per year under Springpad.
However, because live trading is currently on hold and paper trading has been removed, it is a tool meant strictly for backtesting and manual strategy building right now.
Before committing your capital, look past the initial sales pitch and demand clear, written verification regarding compliance and API safety.
Digging deeper into the product’s actual capabilities before paying is your best line of defense.
If you have already subscribed and feel the verbal promises made to you do not align with the product delivered, you do not have to accept the loss.
Gather your documentation, hold the platform accountable to its SEBI-registered parent entity, and escalate through formal channels like SCORES and SMART ODR.
A registration number alone doesn’t protect your capital, your willingness to do thorough due diligence and file formal reports does.
Frequently Asked Questions
1. Can I get a refund on my Bulls AI subscription?
The platform’s official refund policy states that all fees are non-refundable. Refunds are issued only at the platform’s sole discretion.
If you were promised a refund during the sales process and it has not been honoured, escalate via SEBI SCORES.
2. What can I actually use with a Bulls AI subscription today?
Currently, subscribers can access backtesting tools, the Genie AI strategy builder, Vault strategy templates, and a limited number of support tickets depending on their plan.
3. Is Bulls AI SEBI registered?
Bulls AI does not hold its own SEBI registration. It operates under Springpad Wealth Solutions Private Limited, which holds a SEBI Research Analyst registration under INH000022950.
That registration covers Springpad as an entity, not Bulls AI as an independent product.
