Searching for Fundtrack Research complaints because you’re trying to understand whether what happened to you is normal?
Maybe you paid for a premium service, followed the recommendations, and now find yourself questioning the explanations, the losses, or the promises that were made along the way.
Before you make another payment, ignore another red flag, or simply walk away confused, it’s important to understand your options.
This blog explains the warning signs investors commonly report, when a complaint may be justified, and the steps available if you decide to take action.
When To File A Complaint Against Fundtrack Research?
Here is a distinction that matters more than most investors realise: market risk is normal. Misleading conduct is not.
Every investor who trades in equity or derivatives accepts the possibility of loss. That acceptance is real, and it is documented in the agreements you signed.
What it does not cover, and what no agreement can legally authorise, is being misled about the nature of the risk, pressured into payments beyond your original commitment, or kept in the dark while losses accumulate.
The investors who eventually file complaints rarely describe a single dramatic event.
More often, they describe a slow accumulation of moments that each felt slightly off:
The initial call was confident to the point of certainty: “we have a very strong track record,” “our clients regularly see returns of X per cent.”
It felt reassuring at the time.
Then the first loss happened. The explanation was smooth: market volatility, temporary correction, the position just needs more time. A new package was introduced.
A higher-tier service that would recover everything.
If that sequence, or any part of it, mirrors your own experience with Fundtrack Research or any advisory service, you are not overreacting.
You are recognising a documented pattern. And recognising it is the first step toward doing something about it.
You may have legitimate grounds to escalate if:
- Profit projections were presented in a way that minimised or ignored the possibility of loss.
- You were repeatedly asked for additional payments tied to promises of recovering previous losses.
- The service delivered was substantially different from what was described during the sales process.
- Refund or exit requests were ignored, deflected, or met with counter-pressure.
- Communication became noticeably less responsive after your payment was received.
- You were encouraged to trade at exposure levels beyond what you were comfortable with.
Many investors dismiss these signs early because they feel embarrassed about having trusted the service. That hesitation costs them time, and time costs them documentation.
How to Complain Against Fundtrack Research in India?
Deciding to act is the hard part.
The process itself, when followed in the right sequence, is more straightforward than most investors expect.
What determines the outcome is not the sophistication of your complaint. It is the quality of your documentation.
Here are the steps to follow:
Step 1: Organise All Your Evidence
Before filing any complaint, you should first gather all important documents and records related to the service.
This may include payment receipts, bank statements, UPI transaction screenshots, WhatsApp chats, emails, subscription invoices, promotional material, trading recommendations, and call recordings where legally permissible.
Keeping these records properly organised can help you explain the issue more clearly and support your complaint with documented evidence if the matter later requires escalation.
Step 2: Contact Fundtrack Research
Always attempt to resolve the issue directly with the company or advisory service first.
A clear written complaint creates an important documented timeline and may later support your position if the matter escalates further.
Keep the communication factual, courteous, and preferably with a response in writing so proper files are available for the future.
On occasion, issues are sorted out here through negotiation of clarifications or discussions.
Step 3: File a Complaint in SCORES
If the issue remains unresolved after direct communication, you may file a complaint through SEBI SCORES, which is SEBI’s official online investor grievance redressal platform.
While submitting the complaint, explain the entire sequence of events in a clear chronological manner and upload all supporting documents such as payment receipts, emails, chats, invoices, and promotional material.
Make sure important dates and transaction details are mentioned properly.
It is always better to keep the complaint factual and professional rather than emotional.
A well-documented and clearly written complaint can help improve the overall review and resolution process.
Step 4: Register a Complaint in SMART ODR
If disputes continue after the initial complaint process, investors may also consider SEBI’s SMART Online Dispute Resolution (ODR) framework.
This system supports mediation, conciliation, and dispute resolution processes in a more structured format.
For larger financial disputes, arbitration mechanisms may also become relevant depending on the facts of the matter.
Step 5: Arbitration in the Stock Exchange
If everything above fails, a formal arbitration procedure through a recognised exchange body (NSE or BSE) can give a binding ruling.
Both sides in the dispute present their case to an independent arbitrator.
It is more time-consuming and requires more paperwork than the previous stages, but the decision is binding and can be legally enforced.
This is most suited to higher-value disputes.
Need Help?
The investors who recover money from advisory disputes are not always the ones with the most dramatic losses or the most obvious misconduct.
They are the ones who acted before their evidence disappeared, who organised their records, filed their complaints in the right sequence, and didn’t wait another three months hoping the situation would resolve itself.
This is the gap most investors don’t see coming until they’re already in the middle of it. And it’s the gap our team exists to close.
We work with investors at every stage: assessing whether a grievance qualifies, organising evidence into a structured case, and preparing SCORES submissions and arbitration documentation that are complete, clearly framed, and built to achieve the strongest possible outcome.
If you believe you were misled by Fundtrack Research or any advisory service, register with us for a confidential case review before more time passes, and more evidence becomes harder to retrieve.
Conclusion
Advisory-related disputes often begin long before a formal complaint is filed.
They usually begin when investors stop feeling comfortable with the explanations they are receiving.
Whether a specific communication you received crossed those lines is a question your documents can answer, if they are preserved and reviewed correctly.
The SCORES portal, SMART ODR framework, and exchange arbitration process all exist precisely for situations where they do.
However, investors should always verify claims independently, preserve records from the beginning, and act promptly if concerns arise regarding communication, payments, refunds, or risk disclosures.
In advisory-related disputes, documentation and timely action often become far more valuable than verbal assurances.
Frequently Asked Questions
1. Is Fundtrack Research SEBI registered?
Yes, Fundtrack Research holds a valid SEBI Research Analyst registration under the name of its proprietor, Shubham Sewarik (Registration No. INH000023658).
2. I paid multiple times after being told each new package would recover my losses. Is that normal?
It is a recognised pattern in advisory-related complaints, and it is not consistent with legitimate advisory practice.
SEBI-registered Research Analysts are required to disclose their fee structure transparently upfront.
3. Communication has changed since I paid. The advisor is harder to reach, and my refund request is being ignored. What should I do?
Begin documenting every attempt to contact the service, dates, methods, response times, and the content of any replies. Then send a formal written complaint to the official grievance email, clearly stating your refund request and the basis for it.
If no satisfactory response arrives within 30 days, file through SEBI SCORES.
4. Can I file a complaint even if I do not have a written guarantee of profits?
Yes. Complaints are often assessed based on the overall communication, documentation, and circumstances involved, not solely on whether a written guarantee exists.
5. How quickly should I complain after noticing problems?
As early as possible. Delays can make records harder to organise and important evidence more difficult to preserve.
