Aetram Trades Complaints: How to Raise Issue Against Broker?

Aetram Trades Complaints

If you’ve come across Aetram Trades Private Limited while exploring trading platforms or brokerage services, you’re likely trying to figure out one thingIs this the right platform for you?

That’s a fair question. With so many brokerage firms and trading platforms available today, choosing one often comes down to trust, usability, and real user experience.

In this blog, we’ll walk through what publicly available information and user feedback suggest about Aetram Trades, including both positive and negative complaints, so you can make a more informed decision.

Aetram Trades Review

Aetram Trades Private Limited is a Chennai-based stockbroking company registered under the Companies Act with CIN U67100TN2022PTC150079.

  • Legal Name: AETRAM TRADES PRIVATE LIMITED
  • Trade Name: AETRAM TRADES PRIVATE LIMITED
  • Registration Number: INZ000309838
  • Website: Aetram Trades official website
  • Email:[email protected]
  • Registered Address: No. 113–114, Unit No. 308, Third Floor, Beta Wing, Raheja Towers, Anna Salai
  • Exchange Membership: Bombay Stock Exchange Limited
  • Registration Validity: November 22, 2022 -Perpetual

AETRAM SEBI

The AETRAM brand presents itself as part of a larger international group, AETRAM GROUP, with business interests that span import-export, bullion trading, software services, corporate services, and mining.

Directors of AETRAM Trades Private Limited, as per Ministry of Corporate Affairs (MCA) records, include Gurusamy Dinesh Kumar, Prabhakar Sivaraman, Anbarasan, and Sundaramurthi Vijayakumar.

AETRM trades

The platform offers access to equities, derivatives, commodities, currencies, and mutual funds under the Indian entity.

The international websites cover additional instruments such as forex, precious metals, energy products, cryptocurrencies, and global indices, and are governed by separate regulatory frameworks outside India.

The India entity’s SEBI registration covers stockbroking across BSE, NSE, and MCX, as well as mutual fund distribution through AMFI.

No SEBI enforcement orders, adjudication proceedings, or formal penalties against the Indian entity were identified in publicly available records at the time of writing.

SAETRAM trades declaration

Aetram Trades User Complaints

If you are wondering whether Aetram Trades is a good company, the answer isn’t just about positives or negatives.

While there are both types of reviews available online, it’s the negative feedback that deserves closer attention, as it often highlights potential risks and real user concerns before you make any decision.

  • Allegations of Unauthorised Agents and Brand Name Confusion

A one-star review posted approximately two weeks before writing raised a more serious concern.

The reviewer alleges that when clients contact AETRAM directly, they discover that the individual who marketed the firm’s services and facilitated the opening of their Demat account is not recognised by AETRAM as an official employee.

AETRAM Trades complaints

This reportedly leaves clients without a clear point of recourse, with the company apparently issuing notices rather than taking substantive action.

It is worth stating clearly that we are not in a position to determine whether this reflects a failure on the company’s part, or whether the individual in question was an unauthorised third party acting without AETRAM’s knowledge,  a pattern that does occur in the broking industry.

Both possibilities exist, and this article does not conclude either way.

What Investors Should Keep in Mind?

These pointers apply to AETRAM Trades and to any broker or advisory you’re considering.

Think of them as questions a knowledgeable friend would ask before you hand over any money.

  • Verify SEBI registration yourself: Go to the SEBI website and search by registration number INZ000309838. Confirm the name, address, and current status match what the broker is telling you.
  • Check who actually opened your account: If an agent or sub-broker opened your account, verify they appear on SEBI’s authorised persons list for that broker. Unverified agents are a known source of investor disputes across the industry.
  • Registration is not endorsement: SEBI registration confirms minimum eligibility criteria have been met. It does not mean SEBI recommends or monitors the quality of services, trading performance, or business practices of the broker.
  • Check SEBI’s enforcement orders page for disciplinary history: search the entity name and founder names at SEBI orders. No orders appearing for an entity is a positive sign,  but always verify directly rather than relying on the broker’s own claims.

How to Lodge a Complaint Against a Stock Broker in India?

If you ever face an issue with a brokerage or trading service, here’s how you can take action:

  1. Contact the Company First: Reach the India grievance desk and document every interaction, save emails, screenshot chat responses, and note the date and time of calls. Most regulatory escalation processes require evidence that you attempted resolution with the entity first.
  2. File a Complaint in SCORES: SCORES is SEBI’s dedicated online portal for investor complaints against registered intermediaries. Register with your PAN, then file against AETRAM Trades Private Limited using SEBI Reg. No.
  3. Lodge an Issue in SMART ODR: For disputes involving transactions, use the SMART ODR system.  It enables online mediation and resolution.
  4. Arbitration in Stock Market: If the issue remains unresolved even after ODR, proceed with arbitration as the final step for dispute resolution. Arbitration allows claims to be adjudicated based on documented evidence and provides a legally binding outcome.
Need Help?

Regulatory processes work, but they require the right documents, the right framing, and patience.

If you’ve already been through a frustrating experience with any broker and don’t know where to begin, our team is here to help.

Register with us now.

We provide hands-on support through every stage of the investor complaint process, from the first review of your case to final submission and follow-up.

Whether you’re dealing with an unauthorised transaction, a misleading agent, or just trying to understand your rights, you deserve straight answers and practical help.

Conclusion

AETRAM Trades Private Limited holds a valid, perpetual SEBI stockbroker registration (INZ000309838) and is a confirmed member of BSE, NSE, MCX, and AMFI.

These are meaningful credentials that confirm the firm is legally permitted to operate.

That said, the concerns raised around agent recognition and dual branding are specific enough that they cannot simply be set aside. User feedback, though limited, reflects a mixed picture, and mixed pictures deserve honest acknowledgement.

As with any broker, the most important step you can take is to verify independently, ask hard questions about who you are dealing with, and understand your rights before you fund an account.

Informed investors are better protected investors, and that is exactly what this blog exists to help you become.

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