Most investors feel relieved the moment they see the words “SEBI Registered.” It creates an instant sense of trust. After all, if a company is regulated, it must be safe, right?
That’s exactly where many retail traders make a mistake.
The reality is that registration and reliability are two completely different things.
A company may be legally registered and still attract complaints, disputes, or allegations regarding the way its services are delivered.
This is why so many people today are searching for one important question: Is Aurostar Investment Advisory SEBI registered?
Let’s uncover it in this blog so that you can make an informed decision.
Is Aurostar Investment Advisory SEBI Registered or Not?
Yes, Aurostar Investment Advisory Private Limited operates with the SEBI registration number: INH000021979.
The company offers advisory services across multiple segments of the financial market, including equity trading, futures trading, options trading, and commodity market recommendations.
Its yearly subscription plans vary depending on the segment chosen by the investor.
- For equity market services, the pricing reportedly starts from around ₹35,000 and goes up to ₹1,25,000 annually.
- Futures market advisory plans begin from approximately ₹75,500 yearly.
- The options market services range from nearly ₹55,000 to ₹1,20,000.
- For commodity market packages, reportedly extend up to ₹1,25,000 per year.
At present, the pricing structure appears to remain within the fee limits prescribed by the Securities and Exchange Board of India regulations.
However, many investors misunderstand what SEBI registration actually means.
A registration number does not guarantee that every recommendation will be profitable or that every customer experience will be satisfactory.
It mainly ensures that the company falls within a regulatory framework and that investors have formal grievance mechanisms available if disputes arise later.
That is why experienced investors never stop their research after checking a registration number.
They look deeper into complaint history, investor feedback, refund issues, arbitration matters, and communication practices before trusting an advisory firm with their money.
And in Aurostar’s case, there are certain concerns that deserve attention.
Should You Trust Aurostar Investment Advisory SEBI Registration?
Before trusting any advisory firm with your money, it is important to look beyond the registration number and marketing claims.
In the case of Aurostar Investment Advisory, several concerns and investor allegations raise caution signals that traders should not ignore.
These red flags include the following:
- Repeated unresolved complaints reportedly appeared on SEBI SCORES for multiple consecutive months in 2023.
- Investors allegedly suffered heavy losses after following high-risk futures and options trading recommendations.
- Some clients claimed they were encouraged to continue trading in order to recover previous losses.
- Allegations surfaced regarding unrealistic profit expectations and aggressive sales conversations.
- Certain investors reportedly faced pressure to purchase upgraded or premium advisory plans after losses.
- Complaints and arbitration discussions mentioned communication through calls and WhatsApp instead of properly documented official channels.
- Refund-related grievances and dissatisfaction regarding complaint handling were also raised by some investors.
- An arbitration matter reportedly highlighted concerns regarding risk profiling and unsuitable trading advice.
These concerns do not automatically define every investor’s experience with the company, but they are serious enough that investors should carefully evaluate the risks before subscribing to any advisory service.
Profit Sharing Violation By Aurostar Investment Advisory
One of the most serious concerns linked with Aurostar Investment Advisory emerged through an arbitration case filed by investor Md Tousif Uddin against the company.
The matter gained attention because it moved beyond ordinary customer complaints and entered the formal dispute-resolution process.
According to the proceedings, the investor allegedly suffered losses of around ₹14.1 lakh after following trading recommendations provided by the advisory firm.
The arbitration proceedings reportedly examined the company’s advisory practices, communication methods, and the nature of the trading advice provided to the investor.
Violations and Allegations Highlighted in the Arbitration:
- Failure to conduct proper risk profiling before providing investment advice.
- Recommendation of high-risk options trades allegedly unsuitable for the investor’s financial capacity.
- Alleged assurances and expectations of strong profits despite market risks.
- Encouraging the investor to continue risky trades in an attempt to recover earlier losses.
- Alleged demand for additional payments beyond the agreed advisory fee structure.
- Use of communication methods that reportedly differed from official company documentation.
- After reviewing the submissions and evidence, the arbitrator reportedly ruled in favour of the investor.
Aurostar Investment Advisory was directed to pay approximately ₹15.57 lakh, which included compensation for trading losses as well as refund of advisory fees. Additional interest and arbitration-related costs were also reportedly imposed.
The case became significant because it highlighted how unsuitable advice and poor advisory practices can create severe financial consequences for retail investors.
Cases like these often influence how investors evaluate is Aurostar Investment Advisory safe or not from a compliance and investor-protection perspective.
Key Learnings for Investors
- Never rely solely on a SEBI registration number before trusting an advisory firm.
- Always understand the actual risk involved in futures and options trading.
- Avoid advisers who create unrealistic profit expectations or recovery promises.
- Maintain proper records of payments, chats, calls, and trading recommendations.
How to File a Complaint Against RIA?
If you are facing issues with Aurostar Investment Advisory or any other advisory firm, it is important to take proper steps immediately. The steps include:
Step 1: Raise the Complaint with the Company
First, submit a written complaint directly to the company through official email or support channels.
Clearly mention:
- Your client details
- Nature of grievance
- Financial loss suffered
- Resolution requested
Keep proof of all communication.
Step 2: Collect Supporting Evidence
Maintain records such as:
- Payment receipts
- WhatsApp chats
- Email conversations
- Trading statements
- Call recordings
- Advisory agreements
Strong documentation becomes extremely important later.
Step 3: File a Complaint in SCORES
If the issue is still not resolved after contacting the investment adviser or research analyst directly, investors can escalate the matter through SEBI’s SCORES platform (SEBI Complaints Redress System).
SCORES is SEBI’s official online complaint portal where investors can formally register grievances against SEBI-regulated entities, including investment advisers, research analysts, brokers, and other market intermediaries.
Step 4: Escalate the Issue in SMART ODR
If the dispute remains unresolved and involves significant financial loss, investors may choose to escalate the matter through SEBI’s SMART Online Dispute Resolution (ODR) platform or arbitration process.
The SMART ODR system is designed to help investors and registered intermediaries resolve disputes in a structured and time-bound manner.
It provides access to mediation, conciliation, and arbitration mechanisms without requiring investors to physically visit an office or court.
Step 5: Initiate Stock Market Arbitration
If earlier steps fail, you can initiate formal arbitration under SEBI’s framework, where an independent panel reviews your evidence and issues a binding award.
Arbitration is a formal mechanism where an independent arbitrator or arbitration panel reviews the dispute, examines the documents submitted by both parties, and issues a legally binding decision known as an arbitral award.
Investors should not delay reporting issues when they notice misleading promises, pressure tactics, or suspicious trading advice.
The earlier a complaint is documented, the easier it becomes to preserve evidence and pursue proper action through regulatory channels.
Taking timely action can often make a significant difference during dispute resolution or arbitration proceedings.
Need Help?
If you are confused about how to report an advisory firm or recover your losses, we can assist you throughout the process. Register with us.
Our team helps investors draft complaints, organise evidence, navigate SEBI platforms, and pursue arbitration matters wherever required.
From documentation to follow-ups, we stand beside investors at every stage and help ensure their concerns are properly represented.
Conclusion
So, is Aurostar Investment Advisory SEBI registered?
Yes, it is, but smart investing requires going beyond registration numbers and marketing claims.
Investors should carefully examine a company’s complaint history, communication practices, dispute records, and overall transparency before trusting it with their money.
The stock market already carries significant risks, and choosing the wrong advisory service can make those risks even greater.
Registration may provide a legal framework for grievance redressal, but the responsibility of due diligence still lies with the investor.
In the end, protecting your capital is not just about finding opportunities; it is also about avoiding unnecessary dangers.
