Unauthorised trading by Mir Uniserv became the subject of both a SEBI Adjudication Order and an NSE Arbitration Award.
Both proceedings documented specific regulatory violations involving the Kanpur-based Research Analyst firm.
If you subscribed to a Research Analyst’s services and found yourself receiving specific buy/sell instructions over phone calls, this case deserves your attention.
Mir Uniserv Review
Mir Uniserv is a proprietorship firm run by Mr. Saurabh Shukla, registered with SEBI as a Research Analyst bearing registration number INH100007639.
The firm operated by providing research recommendations to retail clients, primarily through telecallers and third-party marketing associates.
However, both a SEBI inspection and an NSE arbitration proceeding uncovered serious regulatory violations by Mir Uniserv.
The findings particularly focused on unauthorised trading instructions and improper investor-facing conduct.
The first major legal proceeding against Mir Uniserv came through NSE arbitration, where recorded calls and trading conduct were examined in detail.
Mir Uniserv Unauthorised Trading Arbitration Case
An NSE arbitration case was filed by a retail investor from Rajkot against Mir Uniserv before a Sole Arbitrator appointed through the CORD ODR platform.
The arbitration followed unsuccessful conciliation proceedings in March-April 2025.
The Arbitral Tribunal examined over 160 call recordings, written submissions, profit and loss statements, and trade screenshots before delivering its award on August 6, 2025.
Here are the violations identified in the arbitration on unauthorised trading by Mir Uniserv.
1. Execution-Level Trade Instructions Over Phone Calls
Representatives of Mir Uniserv called the investor and dictated specific trade details like quantity, entry timing, and lot size in real time.
This crosses the boundary of research advice and enters the territory of personalised investment advice, which a SEBI-registered Research Analyst does not have the license to provide.
2. Verbal Promises of Assured Profits and Loss Recovery
Representatives repeatedly told the investor that they would guarantee profits and recover all past losses.
SEBI regulations explicitly prohibit any Research Analyst from promising assured or fixed returns to clients.
3. Pressure to Upgrade Plans Using Fabricated Profit Projections
After the investor suffered losses, representatives used mathematical breakdowns of hypothetical profits to push him toward higher-priced plans. They framed these projections as near-certain outcomes.
The Tribunal noted this conduct created a false sense of predictable returns, a direct violation of SEBI’s Master Circular for Research Analysts.
4. Inducement to Borrow Money for Trading
Despite the investor explaining his financial stress, a representative actively encouraged him to borrow more funds.
The representative told him that lump-sum profits would quickly repay those loans.
The Tribunal found this conduct irresponsible and in clear disregard of regulatory boundaries applicable to Research Analysts.
5. Sharing Unverified Client Success Stories to Influence Decisions
A representative shared a story of a client who grew a ₹10,000 portfolio to ₹1,50,000 and withdrew ₹30,000-₹40,000 every month.
The Tribunal noted the investor never asked for this information. The representative volunteered it repeatedly with the clear intent of inducing a higher-value subscription.
- Penalty Imposed
The Arbitral Tribunal awarded the investor ₹3,12,000 as partial compensation for financial losses arising directly from unauthorized execution-level control exercised by Mir Uniserv’s representatives.
The Tribunal directed payment within 15 days, failing which interest at 8% per annum applied from the date of the award until realisation.
- Lesson For Investors
A Research Analyst’s legal scope covers general market research recommendations, not personalised buy/sell calls with specific quantities and entry points.
When a service provider starts dictating real-time trade execution over the phone, they step outside their regulatory license.
Investors must recognise this distinction before acting on such instructions. Document every call, every instruction, and every payment from day one.
The arbitration findings were not the only regulatory concern linked to the firm. SEBI’s own inspection uncovered a much broader pattern of violations.
When To Take Action Against RA?
Two independent legal proceedings, one by SEBI and one through NSE’s arbitration mechanism, have now documented specific violations by Mir Uniserv.
Investors considering or currently using its services need an honest assessment of both what the records say and what remains relevant.
In this regard, investors should keep in mind what can a SEBI registered RA do and can take action if the RA violates these.
Here are what you should know:
- First, SEBI registration does not equal regulatory compliance; always verify whether the advice you receive stays within research recommendations or crosses into execution-level instructions.
- Second, verbal promises of guaranteed profits or loss recovery violate SEBI regulations regardless of what written disclaimers say.
- Third, document every interaction, call recordings, payment receipts, and screenshots from the foundation of any future complaint or arbitration.
Investors who faced similar conduct are not without remedies. SEBI’s grievance and dispute resolution framework provides multiple escalation paths.
How To File A Complaint Against Research Analyst?
If you believe a Research Analyst has given you unauthorised trading instructions or made false profit promises, you have legal options.
Act quickly; limitation periods apply to complaints and arbitration filings.
Step 1: Reach Out to the Research Analyst Formally
Send a written complaint to the Research Analyst through their official communication channel.
State your grievance clearly and reference specific interactions with dates and amounts. Keep a copy of this communication.
This creates a paper trail and gives the firm a formal opportunity to respond before you escalate further.
Step 2: Lodge a Complaint in SCORES
Register your complaint on SEBI’s SCORES platform. Provide all supporting documents, payment receipts, call recordings, trade statements, and written communication.
SEBI tracks complaints against registered intermediaries through SCORES and follows up with the entity. The intermediary must respond within prescribed timelines.
Step 3: File a Complaint in SMART ODR
SEBI’s SMART ODR portal enables investors to initiate online conciliation against registered intermediaries, including Research Analysts.
Conciliation attempts a mutual settlement through a neutral Conciliator.
If it succeeds, you get a binding settlement. If it does not, the Conciliator’s findings can support the next step.
Step 4: Arbitration in Stock Market
If conciliation fails, you can request arbitration through the ODR portal.
A Sole Arbitrator examines all evidence, call recordings, documents, and oral depositions and issues a binding award.
Our team also assisted the investor side in the arbitration proceedings discussed above involving Mir Uniserv’s execution-level trading instructions and investor-facing conduct.
Need Help?
Navigating SCORES, ODR conciliation, and arbitration demands precise documentation and strategic preparation. We help investors at every stage.
What we do:
- Case Assessment: We review your call recordings, payment history, and trade records to evaluate the strength of your claim.
- Documentation Support: We help you organise and present evidence in the format required for SCORES, SMART ODR, and arbitration.
- Conciliation Preparation: We prepare your claim statement, supporting documents, and arguments for the conciliation stage.
- Arbitration Representation: We assist you in preparing your Statement of Claim, rejoinder, written brief, and oral submissions before the Arbitral Tribunal.
- Post-Award Execution: We guide you through the process of enforcing an arbitration award if the respondent fails to pay within the directed timeline.
Register with us if you need structured assistance in preparing, pursuing, or enforcing your investor claim at any stage of the process.
Conclusion
Unauthorised trading by Mir Uniserv, documented through recorded calls, SCORES complaints, SEBI inspection findings, and an arbitration award, tells a clear story.
Representatives gave real-time trade instructions, promised assured profits, pushed investors into loans, and upgraded them to expensive plans using fabricated success stories.
Two separate legal proceedings confirmed these patterns. Investors who faced similar conduct from any Research Analyst have a legal path available.
Act on documented evidence, follow the established escalation steps, and do not let limitation periods expire before you file.
